Invoice to Cash Analyst ensuring accurate coding for deductions at WK Kellogg Co. Partnering with customers to resolve issues and drive continuous improvement in processes.
Responsibilities
Serve as the ITC point of contact for assigned customers and sales teams
Proactively follow up with customers to ensure deduction submissions comply with policy
Manage and resolve the end-to-end coding process for deductions
Facilitate ITC problem resolution and ensure adherence to GAAP, SOX, audit requirements, and Service Level Agreements (SLAs)
Maintain focus on achieving and surpassing established metrics
Partner with internal and external stakeholders to identify trends and resolve ITC issues
Requirements
Bachelor’s degree
Minimum 1 year of experience in a related field (collections, deductions, or customer service)
Knowledge of Invoice-to-Cash processes, best practices, and tools
Experience in customer relationship management
Proficiency with ERP systems and MS Office (Excel, PowerPoint)
Excellent verbal and written communication skills in English
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