Housing Locator responsible for supporting housing placements and training clients at Shelter House. Collaborating with landlords and case managers to secure housing opportunities.
About the role
- Patient & Community Clinical Educator providing education on ILD therapeutic areas and products. Collaborating with healthcare stakeholders and optimizing the patient experience in Los Angeles, CA.
Responsibilities
- Increases disease state and product knowledge to a variety of ILD marketplace stakeholders, which may include patients, HCPs (both prescribing and non-prescribing healthcare stakeholders), Advanced Practice Clinicians, the multi-disciplinary clinical team, non-traditional clinical support teams, extended support staff and community organizations.
- Plays a critical role in the support of marketplace stakeholders by educating on the complexities of treatment and potential for adverse events.
- Participates in customer engagements which may occur prior to, during and post product launch.
- Possessing expert knowledge, may support the design of tools and resources that enhance clinical management of ILD patients, as appropriate.
- Serves as an integrated educational resource for multidisciplinary support staff team members, and as a result, optimizes the delivery of holistic patient support in both academic and community settings.
- Through education, will support safe and responsible utilization of therapy as prescribed by the healthcare team.
- Educates patients and care partners using approved resources tailored to their unique needs and experiences.
- Offers educational support for prescribed medications and ongoing assistance to support patient engagement and therapy and connection to appropriate support services.
- Provides a compassionate, patient-centered, and empathetic experience virtually, at home, or in healthcare office settings.
- Identifies individual needs of patients and care partners, serving as a continuous resource for education, case management, and relevant resources throughout the treatment journey.
Requirements
- Bachelor’s degree required in Nursing or equivalent health care discipline such as Pharmacy.
- Graduate degree, such as NP or PA degree is a plus.
- Active clinical license required.
- A minimum of 3 or more years of successful combined clinical experience and/or pharmaceutical sales, clinical and/or community educator, or medical affairs experience (primary care, specialty care, institutional).
- Background in ILD, high-touch/complicated and rare/orphan disease states is preferred.
- A minimum of 2 years experience in therapeutic area is required.
- Excellent communications, objective setting, and influencing skills.
- Ability to travel in the US including overnight travel, approximately 50% (or more), depending on geography.
- Valid Driver’s License and acceptable driving record.
- Proficiency in Excel, Word, Outlook, and other relevant applications.
- Success operating within a matrixed setting and rapidly changing environment.
- Business acumen, Analytical skills, Learning and Adaptability.
- Demonstrated experience interpreting clinical data.
Benefits
- competitive compensation and benefit programs
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