Hybrid IT Quality Engineering Manager

Posted 50 minutes ago

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About the role

  • IT Quality Engineering Manager leading transformation of quality engineering and software delivery at Westfield. Collaborating with teams to build a robust QA framework and ensuring compliance with standards and technology.

Responsibilities

  • Leads and matures quality engineering practices using modern agile, DevSecOps, and continuous testing methodologies.
  • Defines a future‑ready vision for how development and testing intersect, ensuring shared ownership of quality across SDETs, developers, and engineering teams.
  • Partners with Application Engineering Managers to embed testability, automation, and quality metrics into the software design and development lifecycle.
  • Builds and coaches a highly technical team of SDETs, QE Leads, and quality engineers focused on scalable and maintainable automation solutions.
  • Designs and executes enterprise‑aligned automation strategies emphasizing long‑term maintainability, shift‑left/shift‑right practices, and engineering‑driven quality.
  • Integrates AI‑driven testing capabilities such as autonomous test generation, self‑healing frameworks, and machine‑learning‑based insights to increase efficiency and coverage.
  • Collaborates with Product Owners, Engineering Managers, and QE Leads to optimize test coverage, ensuring critical workflows remain thoroughly validated.
  • Defines and monitors key quality KPIs, including defect leakage rate, automation ROI, coverage metrics, and pipeline stability.
  • Establishes a cohesive strategy for unit, integration, API, regression, and exploratory testing—co‑owned with development leaders.
  • Ensures regression strategies adapt to release scope, defect trends, and product risk profiles.
  • Partners with Application Engineering, DevSecOps, Operations, and Architecture leadership to build a unified, modern engineering model.
  • Drives quality‑in‑pipeline capabilities across CI/CD, Release‑on‑Demand, and cloud‑based delivery environments.
  • Leads cross‑team investigations of production issues, ensuring systemic quality improvements are built into future iterations.
  • Evaluates next‑generation quality tooling, cloud‑based testing platforms, and AI‑centric testing accelerators for adoption.
  • Manages vendor relationships, contract negotiations, and tool procurement for the quality engineering ecosystem.
  • Ensures compliance with enterprise security, data privacy, and regulatory requirements across all QE processes.
  • Builds a high‑performing, engineering‑centric QE organization through hiring, career development, succession planning, and ongoing coaching.
  • Fosters a culture of continuous learning, innovation, and experimentation, encouraging the adoption of emerging tools and modern engineering practices.
  • Removes organizational and technical obstacles to ensure the efficient delivery of high‑quality releases.
  • Manages budgets for QE tooling and staffing.
  • Identifies opportunities for cost optimization without compromising software quality or delivery efficiency.

Requirements

  • 7+ years of experience in Information Technology, Software Engineering, Quality Engineering, or related fields.
  • Proven leadership of QE, SDET, or software engineering teams in modern delivery environments.
  • Hands on experience with modern development tools, QE tooling, automation frameworks, CI/CD systems, cloud-based testing, and testability engineering.
  • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related experience.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off

Job title

IT Quality Engineering Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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