Senior Scrum Master leading agile teams within Zurich's Information & Technology department. Driving continuous improvement and team dynamics for effective delivery and collaboration.
About the role
- Agile Delivery Manager driving process optimization and leading IT operations. Overseeing automation and Azure DevOps adoption to enhance team collaboration and efficiency.
Responsibilities
- Drive Non-Core Process Automation: Analyze business processes external to ERP and CRM platforms, identifying key opportunities for automation and leading the implementation of solutions to enhance operational efficiency.
- Lead Azure DevOps Adoption & Optimization (Multi-Team): Own and steer the effective use of Azure DevOps across multiple teams.
- Contribute to IT Governance Design & Implementation: Play a key role in designing, documenting, and implementing IT processes and control frameworks that uphold governance standards and mitigate risks.
- Guide Workload Prioritization: Assist leadership in prioritizing the IT workload across diverse teams and initiatives, ensuring focus aligns with business value and capacity.
- Deliver Key IT Projects: Manage and execute a range of IT projects, ensuring they meet objectives, stay within budget and schedule, and deliver the intended value.
- Manage IT Financial Tracking: Handle IT financial administration, including gathering cost data, contributing to budget forecasting, and preparing budget-to-actual reports.
- Generate Portfolio Summary Reports: Create and distribute clear summary reports detailing the progress, status, and key performance indicators of ongoing IT work from a portfolio perspective.
Requirements
- Bachelor's degree in MIS, CIS or related field preferred or equivalent work experience
- 5 ~ 7 years of Direct experience in IT Business Operations required
- Experience with Agile methodologies
- Proven ability to gather and document user requirements
- Demonstrated experience in project management and sprint planning
- Experience creating summary reports on work status
- Understanding of IT governance frameworks such as COBIT and ITIL
- Expertise with Azure DevOps in a multi-team environment
Benefits
- Professional development opportunities
- Flexibility in working arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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