Manager overseeing electrical model development for renewable energy projects involving PSCAD, PSSE, and Digsilent modeling. Responsible for complete project life cycle, from design to commissioning.
About the role
- Onboarding & Enablement Manager ensuring successful client implementation of intelligent camera systems. Collaborating across teams and enhancing customer relationships in a hybrid work environment.
Responsibilities
- You manage the rollout of our system end-to-end — by email, call, or live demo — and ensure smooth integration at our customers' parking sites.
- You turn customers into true product experts and show them how to unlock the full potential of our solution.
- Through proactive check-ins and genuine interest, you build long-term, trust-based partnerships.
- You work closely with Commercial, Product and Engineering teams, and bring customer feedback directly to where it will have impact.
- You iterate on processes, identify automation opportunities, and help us make the customer journey efficient and scalable.
Requirements
- Approximately 2–4 years of experience in Customer Success or customer service in a B2B environment, ideally at a software or technology company with hardware components.
- Customer-first mindset: You communicate clearly, persuasively and solution-oriented, and feel comfortable providing strategic advice to customers.
- Technical skills: Experience with tools such as G-Suite, Airtable and CRM platforms like Salesforce or HubSpot is an advantage.
- Languages: German at least C1 level and business‑fluent English; additional languages are a plus.
Benefits
- Flexibility & autonomy: Your workday, your performance — our hybrid model enables focused work from home, fresh perspectives through workations, and in-person collaboration on our Anchor Days (Tuesday to Thursday).
- Mobility tailored to you: Full speed ahead — whether sustainably via bike leasing or conveniently with a commuting allowance, we keep you mobile and flexible.
- Ownership & scope to shape your role: Your impact, your results — take full ownership of your area and your KPIs.
- Team culture & networking: Real connections beyond day-to-day work. Celebrate successes with us at legendary team events and Spirit Days.
- Productive environment: Brainfood deluxe — from espresso machines and the Bella & Bona online canteen to fresh fruit and a muesli bar. Your well-being is the foundation for strong performance.
- Health & balance: Stay balanced with EGYM Wellpass or Urban Sports Club — nationwide access to 1,000+ sports and wellness facilities.
- Top equipment & ergonomics: Whether Mac or Windows, office or home — your efficiency and comfort are a priority.
- Dress code? Your code: We care about what you achieve, not what you wear. Dress in what makes you feel most comfortable.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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