Hybrid Collection Manager – Consumer Credit

Posted 21 minutes ago

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About the role

  • Collection Manager developing data-driven collection strategies for consumer credit at Satispay. Focusing on AI, performance optimization, and compliance in a fast-paced fintech environment.

Responsibilities

  • Design and execute data-driven collection strategies
  • Develop AI-powered collection approaches
  • Personalize customer engagement & tone of voice
  • Optimize performance and ROI
  • Guarantee service levels and compliance
  • Manage stakeholders and ecosystem

Requirements

  • Deep experience in Consumer Credit & Collections – 7+ years in collections within consumer lending (e.g., BNPL, unsecured/secured credit)
  • Fintech, Banking, or Finance Background
  • Knowledge of SEPA Framework
  • Strong Data & Analytical Mindset
  • AI & Innovation Orientation
  • Strategic Thinking with Execution Focus
  • Customer-Centric & Behavioral Approach

Benefits

  • Unlimited paid time off
  • Psychological support & mental health webinars with Serenis
  • Flexible hybrid working system
  • Extended parental leave
  • Childcare leave
  • Professional development programmes
  • Internal mobility program
  • Language classes with Preply
  • Internal workshops & training
  • Stock Option Plan (with additional grants often provided based on performance)
  • International relocation support
  • Competitive salary
  • Meal vouchers

Job title

Collection Manager – Consumer Credit

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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