About the role

  • Amazon Account Manager responsible for managing Amazon Canada operations and driving profitability through catalog optimization and demand planning. Collaborating with cross-functional teams and external agencies.

Responsibilities

  • Maintain and optimize catalog across all Amazon from a retail and supply chain perspective (code changes, supply OOS, accurate forecasting).
  • Analyze and interpret on-going business/product performance and action recommendations to improve key KPIs (net revenue, consumption, traffic, average selling price, etc.).
  • Develop net revenue targets during annual planning, monitor and develop sales plans to reach those goals with tangible building blocks.
  • Leverage and manage external retail agency to ensure content and catalog excellence is maintained with ability to prioritize tasks, timelines, and overall objectives.
  • Manage demand planning and supply chain processes to maximize in-stock/fill rates.
  • Support brand/sales initiatives and drive sales through best-in-class PDPs and brand stores.
  • Partner with brand teams to ensure all Amazon needs are met and deliver category-leading experience to customers.
  • Liaise with Amazon CSM team and Wella AMZ team to execute day-to-day business operations and across key sales events.
  • Evaluate profitability across promotions, brands, and potential initiatives to determine impact across P&L.
  • Support new launches via merchandiser and agency to ensure NIS is complete and best-in-class launch steps are taken throughout launch.
  • Run A/B tests and building reports/case studies with learnings to refine strategy further.
  • Perform site audits, competitor analysis, striving for category leadership.
  • Continual audits to assess areas of opportunity to drive NR/consumption and apply best practices across all brands.

Requirements

  • 5+ years of Amazon Vendor Management Experience in eCommerce, retail, or supply chain management, preferably with Amazon.
  • Strong analytical skills with the ability to interpret data and drive business decisions.
  • Knowledge of demand planning, sales forecasting, and catalog management.
  • Experience with effectively collaborating with cross-functional teams and external agencies.
  • Ability to execute strategic initiatives and optimize business performance.
  • Advance proficiency in Excel and PowerPoint.
  • Amazon Marketplace Expertise.
  • Previous experience in data analysis & performance optimization.
  • Project & Stakeholder management.
  • Sales & Marketing Acumen.
  • Experience with Competitor & Market Analysis.
  • Strong Problem-Solving & Strategic Thinking.
  • Must be comfortable working in PST time zone as this position will work closely with a team in California.

Benefits

  • Flexible work arrangements

Job title

Account Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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