Amazon Account Manager responsible for managing Amazon Canada operations and driving profitability through catalog optimization and demand planning. Collaborating with cross-functional teams and external agencies.
Responsibilities
Maintain and optimize catalog across all Amazon from a retail and supply chain perspective (code changes, supply OOS, accurate forecasting).
Analyze and interpret on-going business/product performance and action recommendations to improve key KPIs (net revenue, consumption, traffic, average selling price, etc.).
Develop net revenue targets during annual planning, monitor and develop sales plans to reach those goals with tangible building blocks.
Leverage and manage external retail agency to ensure content and catalog excellence is maintained with ability to prioritize tasks, timelines, and overall objectives.
Manage demand planning and supply chain processes to maximize in-stock/fill rates.
Support brand/sales initiatives and drive sales through best-in-class PDPs and brand stores.
Partner with brand teams to ensure all Amazon needs are met and deliver category-leading experience to customers.
Liaise with Amazon CSM team and Wella AMZ team to execute day-to-day business operations and across key sales events.
Evaluate profitability across promotions, brands, and potential initiatives to determine impact across P&L.
Support new launches via merchandiser and agency to ensure NIS is complete and best-in-class launch steps are taken throughout launch.
Run A/B tests and building reports/case studies with learnings to refine strategy further.
Perform site audits, competitor analysis, striving for category leadership.
Continual audits to assess areas of opportunity to drive NR/consumption and apply best practices across all brands.
Requirements
5+ years of Amazon Vendor Management Experience in eCommerce, retail, or supply chain management, preferably with Amazon.
Strong analytical skills with the ability to interpret data and drive business decisions.
Knowledge of demand planning, sales forecasting, and catalog management.
Experience with effectively collaborating with cross-functional teams and external agencies.
Ability to execute strategic initiatives and optimize business performance.
Advance proficiency in Excel and PowerPoint.
Amazon Marketplace Expertise.
Previous experience in data analysis & performance optimization.
Project & Stakeholder management.
Sales & Marketing Acumen.
Experience with Competitor & Market Analysis.
Strong Problem-Solving & Strategic Thinking.
Must be comfortable working in PST time zone as this position will work closely with a team in California.
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