Key Account Manager driving product uptake and building NHS relationships for new Respiratory therapies. Collaborating with teams and engaging stakeholders to enhance patient access and treatment options.
PM
Hybrid Digital Executive – Sales & Account Management
Posted 1 hour ago
About the role
- Digital Executive managing client relationships and driving business growth for a web design agency. Engaging in cold outreach and nurturing client connections to ensure satisfaction.
Responsibilities
- Proactively identify and engage new business opportunities through cold outreach across multiple channels (email, phone, LinkedIn, video outreach, etc.)
- Record personalised outreach videos and client-facing videos as part of the sales and account management process
- Qualify inbound and outbound leads and manage early-stage sales conversations
- Produce clear, structured project proposals and scopes of work aligned to client needs
- Set clear client expectations around deliverables, timelines and processes
- Develop and nurture strong client relationships, acting as a key point of contact to support retention and long-term growth
- Manage a portfolio of sales-led client accounts, supporting them from onboarding through to delivery
- Liaise closely with Client Services, Digital Strategy and Web teams to ensure smooth handover and successful project delivery
- Assist in the ongoing management of client projects, ensuring client satisfaction throughout
- Maintain accurate records of sales activity, communications and projects within internal systems
Requirements
- Minimum 1 year’s experience in a similar role
- Comfortable with cold outreach and proactive business development
- Confident communicator across phone, email, video and written formats
- Willingness to record videos for outreach and client communication
- Passion for excellent customer service
- Passion for digital and/or marketing
- Excellent communication skills
- Strong time management skills
Benefits
- 33 days’ annual leave (pro-rata)
- Additional day’s annual leave for each year of service (uncapped)
- Hybrid role
- Staff development
- Regular team events and activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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