IT Service / Key Account Manager managing customer relations with strategic focus on service delivery and business potential generation in the banking sector.
PM
Hybrid Digital Executive – Sales & Account Management
Posted last month
About the role
- Digital Executive managing client relationships and driving business growth for a web design agency. Engaging in cold outreach and nurturing client connections to ensure satisfaction.
Responsibilities
- Proactively identify and engage new business opportunities through cold outreach across multiple channels (email, phone, LinkedIn, video outreach, etc.)
- Record personalised outreach videos and client-facing videos as part of the sales and account management process
- Qualify inbound and outbound leads and manage early-stage sales conversations
- Produce clear, structured project proposals and scopes of work aligned to client needs
- Set clear client expectations around deliverables, timelines and processes
- Develop and nurture strong client relationships, acting as a key point of contact to support retention and long-term growth
- Manage a portfolio of sales-led client accounts, supporting them from onboarding through to delivery
- Liaise closely with Client Services, Digital Strategy and Web teams to ensure smooth handover and successful project delivery
- Assist in the ongoing management of client projects, ensuring client satisfaction throughout
- Maintain accurate records of sales activity, communications and projects within internal systems
Requirements
- Minimum 1 year’s experience in a similar role
- Comfortable with cold outreach and proactive business development
- Confident communicator across phone, email, video and written formats
- Willingness to record videos for outreach and client communication
- Passion for excellent customer service
- Passion for digital and/or marketing
- Excellent communication skills
- Strong time management skills
Benefits
- 33 days’ annual leave (pro-rata)
- Additional day’s annual leave for each year of service (uncapped)
- Hybrid role
- Staff development
- Regular team events and activities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
AV / TV Buying Manager at Medialab overseeing AV campaigns across Linear TV and CTV. Ensuring client satisfaction and managing team development in a hybrid role based in London.
Account Manager for Automotive at Envalior tasked with sales targets and business strategy in South Korea. Collaborating with global teams to drive growth and account management.
Account Manager at Innovamat focusing on partnerships with schools in Northern Italy. Driving customer success and development in Lombardia, Emilia Romagna, and Piemonte regions.
Senior Account Manager at Iron Mountain executing consultative sales strategies for BPO services. Managing hybrid client relationships to drive business growth and ensure compliance standards.
Account Manager for US Petcare Division focused on maximizing sales performance through solution selling and territory management in assigned geography. Role requires travel and relationship building with veterinary personnel.
Account Manager driving new sales and customer engagement for Elsevier's Health business in South India. Managing growth in electronic sales and building relationships across academic and clinical segments.
Client Relationship Manager managing a defined book of business for Regional Account clients. Supporting clients with strategies for growth and retention in the benefits sector.
Relationship Manager for LexisNexis focusing on growth within financial institutions. Engaging C - suite and stakeholders to enhance deal origination and risk management capabilities.
BA
Key Account Manager developing sales strategies in Austria. Responsible for customer relationship management and collaboration with marketing for sales optimization.