Hybrid Account Director

at We Are Social

• Job title: Account Director
• Job type: Full Time
• Experience level: Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Amsterdam, Netherlands

About the role

• Account Director as a senior partner between global brands and a creative agency. Managing high-profile client relationships and guiding teams to deliver innovative social-first strategies.

Responsibilities

• **The Opportunity**
• Are you ready to be the senior day-to-day partner between global brands and a top creative agency? Do you thrive on leading multiple accounts, improving ways of working and keeping large multidisciplinary teams moving with clarity?
• As part of the Client Service team, you will be responsible for managing high-profile client relationships, driving innovative social-first strategies, and guiding multidisciplinary teams to deliver award-winning work. You’ll report into the Group Account Director and play a key role in driving both client success and agency growth.

Requirements

• **What You’ll Have Delivered Elsewhere**
• Acted as the primary/senior client contact, building trust with senior stakeholders and confidently discussing, challenging and negotiating where needed.
• Led quarterly business reviews and acted as the agency's eyes and ears across complex accounts.
• Proactively identified opportunities for business growth, stronger scope setups and improved client satisfaction.
• Motivated, mentored and upskilled more junior account team members.
• Led and directed large cross-functional teams across creative, strategy, research, influence marketing and production.
• Provided day-to-day operational oversight for large project timelines, key resources, processes and budgets.
• Taken financial ownership of accounts, including monthly tracking, forecasting and profitability management with finance and leadership teams.
• Shaped the strategic direction for clients, introducing socially-led creative strategies that resonate (across Instagram, TikTok, YouTube and wider social ecosystems).
• Used or understood creative AI tools and processes to improve social-first creative development or ways of working.
• Made clear decisions and found pragmatic solutions to specific client, team or operational challenges.
• **What Else Are We Looking For?**
• 6+ years’ experience in client services, ideally in a creative or socially-led agency.
• Recent senior experience working with large clients and managing multidisciplinary teams of 12+ people.
• Deep understanding of social platforms, especially Instagram, TikTok and YouTube, and how they drive brand and business outcomes.
• Highly professional, structured and process-driven, with the judgement to flex when needed.
• Strong leadership, coaching and mentoring skills, with the ability to motivate teams and upskill junior colleagues.
• Direct, clear communication and the confidence to manage senior stakeholders day to day.
• Solid financial and commercial experience, including monthly budget tracking, forecasting, profitability and leadership updates.
• A can-do approach.
• Willingness and ability to travel when needed (mainly EU & US).
• Fluent English (C1/C2), and proficiency in French or German is a big plus.

Benefits

• **Life at We Are Social Amsterdam**
• We Are Social Amsterdam is an equal opportunity employer. We celebrate diversity and inclusion, ensuring that everyone feels valued and empowered to contribute to our shared success. We offer:
• Career Path Design: Regular reviews and mentorship to support professional growth.
• WAS Passport: Opportunity to work for two weeks per year in any of our global network offices.
• Training Programs: Access to internal and external professional development initiatives.
• Diversity and Wellbeing: Participate in mental health, CSR, and diversity & inclusion activities.
• Flexible Working: Up to three remote working days per week.
• If this all sounds like the place you have been waiting to find then apply now! What are you waiting for?