Director role at Waystone leading Client Services within Investment Solutions. Requires 7+ years experience in Investor or Client Relations teams.
Responsibilities
lead and manage the Client Services team within Investment Solutions
be responsible for all deliverables that the Client Services team have to all stakeholders
organise, co-ordinate, teach and develop the wider team to support these deliverables
maintain and develop a leadership role for other team members
drive discussion on how to market our funds with the team and to brainstorm and develop new materials and content for our business
communicate on annual targets, deliverables and commitments to all investment managers
lead & develop our service offering to investment managers and how we can communicate ongoing sales activity, pipeline progression and asset raising achievements
build and develop the processes and reporting deliverables that the Client Services and Investment Solutions team undertakes
collect and report on Sales team data in a clear and concise manner to review targets and achievements
Requirements
7+ years experience in an Investor Relations or Client Relations team
Previous team management experience
Excellent oral and written communication skills in English
High level of attention to detail
Collaboration with colleagues across geographic and functional boundaries
Solid computer skills, particularly in Salesforce or a similar CRM system, Excel and PowerPoint
Strong academic background including a Degree in Finance/Business/Economics or related field
Minimum B.A. degree from a reputable institution, preferably within a finance-focused curriculum
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