About the role

  • Slot Performance Manager overseeing daily slot operations and performance optimization at WarHorse Gaming. Managing analytics, team leadership, and ensuring compliance in casino environments.

Responsibilities

  • Oversee daily slot operations and drive performance optimization across all gaming systems
  • Manage slot analytics, maintenance coordination, team leadership, and regulatory compliance
  • Lead day-to-day slot operations, including installs, upgrades, conversions, and maintenance coordination
  • Analyze slot performance data to identify trends and improve profitability
  • Manage, coach, and evaluate team members; oversee hiring and training processes
  • Ensure compliance with all internal policies and applicable gaming regulations
  • Maintain optimal staffing levels and support special events and promotions
  • Monitor operational effectiveness and implement continuous improvement strategies
  • Collaborate with HR on employee relations and performance management
  • Deliver high-quality guest service, resolving issues with professionalism and discretion
  • Stay current on industry trends, systems, and technologies
  • Maintain security and accountability of company-issued equipment

Requirements

  • Must be 21 years or older
  • Bachelor’s degree in Business, Hospitality, Marketing, or related field (or equivalent experience)
  • 5+ years of slot operations experience; 3+ years in a leadership role preferred
  • Strong analytical, organizational, and problem-solving skills
  • Proven leadership and team management ability
  • Proficiency in Microsoft Office and slot/player tracking systems
  • Knowledge of gaming regulations and compliance standards

Benefits

  • Flexible schedule, including nights, weekends, and holidays
  • Exposure to casino environment, including secondhand smoke and noise
  • Health insurance

Job title

Slot Performance Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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