The Manager, RCM – Reporting & Oversight is responsible for managing the end-to-end reporting and analytics function for the Revenue Cycle Management (RCM) team.
Lead the end-to-end reporting process for the Revenue Cycle Management (RCM) function, from data extraction and transformation to visualization and delivery.
Build and maintain dashboards, scorecards, and reports that provide visibility into monthly KPIs such as billing accuracy, dispute trends, collections performance, and revenue variance.
Partner with Finance to support month-end close, revenue recognition, and variance analysis activities.
Deliver actionable insights that inform business decisions, process improvements, and resource prioritization.
Ensure accurate reconciliation between billable revenue and recognized revenue, escalating material discrepancies to Finance.
Monitor adherence to SLAs and operational KPIs across functional teams.
Requirements
Master or Bachelor's degree in business, finance, accounting or data analytics related areas.
5+ years' experience in different aspects of billing functions or accounting.
Proven experience in system automation, data analysis, and business intelligence tools (Tableau, Power BI, SQL).
Experience with ERP or billing systems; strong data reconciliation and variance analysis skills.
Strong understanding of audit and control frameworks (SOX, internal control testing, compliance reviews).
Ability to collaborate with cross-functional teams such as Product, Engineering, Finance and Legal to identify requirements in tools, dashboards, and access to data to maximize performance and efficiency.
Benefits
Health benefits include medical, vision and dental coverage.
Financial benefits include 401(k), stock purchase and company-paid life insurance.
Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
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