Airport Operations Crew providing award - winning customer service to JetBlue Customers at the airport. Managing luggage, ticketing, boarding, and assisting special needs.
About the role
- Airport Operations Crew providing award-winning customer service at JetBlue airport. Handling customer luggage and assisting with flight boarding processes.
Responsibilities
- Provide award-winning customer service to customers in the airport
- Check in and verify customers’ personal identification
- Tag, lift, and handle customer luggage
- Book, sell, and verify flight reservations
- Announce flight arrivals, departures, and pre-boarding information via public address system
- Coordinate various duties with coworkers to ensure proper handling of customers
- Assist customers with special needs
- Comply with any ad-hoc requests as needed
Requirements
- High School Diploma or General Education Development (GED) Diploma
- At least eighteen (18) years old
- One (1) year of customer service or sales experience
- Strong interpersonal and listening skills
- Complete fluency in written and spoken English
- Must pass a pre-employment drug test
- Authorization to work in the US is required
- Must be able to adhere to JetBlue Uniform Policy Manual Standards
- Experience using a mouse, computer, keyboard and basic word processing, email and office applications
Benefits
- healthcare benefits
- 401(k) plan and company match
- crewmember stock purchase plan
- short-term and long-term disability coverage
- basic life insurance
- free space-available travel on JetBlue
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Experience level
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