Customer Segment Product Manager at Caterpillar developing customer segment strategies and engaging stakeholders. Requires collaboration with product teams and understanding of construction technology.
About the role
- Junior Product Manager focusing on healthcare technology and stakeholder collaboration at Vynca. Analyzing processes and leading product implementations for B2B healthcare solutions.
Responsibilities
- partner closely with clinical staff, compliance teams, and operational stakeholders
- conduct in-depth analysis of healthcare processes
- design and maintain 'Product Implementation Playbooks'
- lead the product discovery process for new customer implementations
- work with customer IT and Clinical Ops teams to define configuration requirements
- act as the primary conduit between the customer’s 'Go-Live' experience and the engineering backlog
- define and track 'Successful Implementation' metrics
- work with engineering teams and product owners to break down complex requirements into actionable user stories
- ensure all product requirements align with HIPAA privacy and security regulations
- collaborate with legal and compliance teams
Requirements
- 5+ years in Healthcare Technology
- 5+ years in Care Delivery
- 5+ years in implementing early stage products
- strong analytical and process optimization foundation
- experience with healthcare privacy regulations (HIPAA)
- comfortable working with Jira, MIRO, and BI analytic tools
Benefits
- medical, dental, and vision insurance
- income protection benefits
- flexible PTO
- company holidays
- 401k
- access to other wellness benefits
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