Broker Dealer Oversight Manager at Voya overseeing broker-dealer compliance, WSP management, and process improvement initiatives in financial services. Engaging cross-functional teams to drive operational excellence.
Responsibilities
Own the full lifecycle of WSPs: drafting, updating, version control, and publishing.
Translate FINRA, SEC, and MSRB regulations into practical, actionable procedures.
Maintain a centralized repository for policies and procedures with strong governance.
Monitor regulatory changes and assess impacts on supervisory procedures.
Lead implementation plans for updates across advisory, brokerage, alternatives, and annuities.
Act as program manager for compliance initiatives, ensuring timely delivery and stakeholder alignment.
Map current-state processes and identify gaps or inefficiencies.
Apply Lean/Six Sigma principles to redesign workflows and reduce risk.
Partner with Technology to implement automation and digital solutions.
Coordinate control testing routines and remediation plans.
Prepare documentation and evidence for regulatory exams and audits.
Develop clear SOPs and job aids aligned with WSPs.
Support training and adoption across home office and field teams.
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