Project Delivery Manager overseeing key client projects with a focus on social impact. Leading delivery of software and managing change initiatives within the Project Delivery team.
About the role
- Plan Manager managing all aspects of TPA sponsored plans at Voya Financial. Fostering client relationships and contributing to profitability in a hybrid environment.
Responsibilities
- Manages all aspects of specific TPA sponsored plans
- Maintain and enhance relationships with existing clients
- Contribute to increased profitability
- Serve as a single point of contact
- Provide immediate resolution to customer inquiries
- Collaborate with sales, record keeping and operations staff
- Identify and assist with plan retention opportunities
- Other duties as assigned
Requirements
- 3+ years financial services industry experience
- Customer Services experience/skills
- OMNI experience required
- Bachelor's degree preferred
Benefits
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
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