Join Axians as a working student in low - code software development. Participate in the digital transformation with Mendix platform development.
About the role
- Managing AI governance processes across CPaaS, CCaaS, and UCaaS at Vonage. Ensuring compliance with EU regulations and internal standards to drive responsible AI use.
Responsibilities
- Run the AI Governance Process - manage intake, triage, reviews, and approvals for all AI initiatives across CPaaS, CCaaS, and UCaaS product lines.
- Coordinate Cross-Functional Reviews - ensure Privacy, Legal, InfoSec, and Product stakeholders complete required checks and decisions are recorded.
- Maintain the AI Inventory & Risk Register - track AI systems, models, and vendors with clear ownership, risk levels, and approval status.
- Monitor Compliance & Reporting - verify adherence to EU AI Act, NIS2, NIST AI RMF, ISO 42001, and internal governance controls; produce dashboards and summaries for leadership.
- Support Audits & Continuous Improvement - prepare governance evidence, streamline workflows, and promote consistent application of governance standards.
Requirements
- Bachelor’s degree required in a relevant discipline (e.g., Computer Science, Engineering, Law, Risk, or Compliance).
- Experience operating AI or technology governance processes within enterprise SaaS or regulated environments.
- Strong understanding of CPaaS, CCaaS, and UCaaS product landscapes and how AI is embedded within them.
- In-depth knowledge of the EU AI Act and related frameworks (NIS2, NIST AI RMF, ISO 42001).
- Proven ability to coordinate multi-stakeholder reviews and manage parallel approvals efficiently.
- Excellent organizational and communication skills, with attention to detail and documentation discipline.
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