System Administrator enhancing technology supporting critical cybersecurity missions for the Department of Defense. Collaborating on solutions to improve platform performance and security.
About the role
- System Administrator facilitating technical journey for voize customers in the healthcare sector. Supporting pre-sales, troubleshooting issues, and ensuring smooth customer experiences.
Responsibilities
- Own the technical journey of our customers & be the primary technical point of contact
- Support pre-sales calls to assess infrastructure, spot blockers, and guide evaluations
- Troubleshoot issues across systems, networks, browsers, and interfaces with clarity and empathy
- Support technical scaling (e.g., growing user bases, infra changes)
- Document setups and technical handoffs for smooth internal collaboration
- Flag recurring issues and contribute to internal tools, docs, or processes
Requirements
- Strong experience with Windows/Linux system administration and network configuration skills (firewalls, proxies, routing, MDMs, APIs)
- Good experience with virtualisation, Docker, web servers (Nginx, IIS), and load balancing
- Strong troubleshooting skills across APIs, browsers, infrastructure, and devices
- Clear communicator with empathy for both technical and non-technical users
- Proactive, self-directed, and skilled in documentation and technical handoffs
- Experience with start-ups will help you thrive in this role
- You’re confident in German (C1) to support customers and fluent in English (C1) to work closely with colleagues.
Benefits
- 30 vacation days plus your birthday off
- Germany Transport Ticket
- Urban Sports Club
- regular company off-sites
- access to learning platforms such as Blinkist and Audible
- flexible working hours and a good hybrid set-up.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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