Intermediate to Advanced level HPC Workload System Administrator at Leidos, supporting the DoD HPC Modernization Program. Engage in operations, testing, deployment, and administrative support for high performance computing environments.
About the role
- IT System Administrator working in a hybrid model handling customer IT needs at Mightycare Solutions. Responsible for system monitoring, technical support, and customer interaction.
Responsibilities
- Customer support: Central point of contact for customers via phone, email and remote access.
- Independent acceptance, processing and documentation of service requests and incidents.
- Technical support and system monitoring: Analysis, prioritization and durable resolution of incidents in the areas of virtualization, Windows and Linux server services.
- Administration of server hardware, storage systems, operating systems and networks.
- Proactive monitoring of customer systems and regular health checks.
- Identification of root causes and derivation of improvement measures.
- Managed Services: Planning, execution and control of managed services within agreed SLAs.
- Participation in change management and consistent documentation of all processes.
- Preparation of service reports and support for Continual Service Improvement (CSI).
- Close collaboration with customers and internal teams to ensure stable, secure and high-quality service delivery.
Requirements
- Professional foundation: Completed vocational training in the IT field (e.g., IT specialist for system integration) or a comparable qualification.
- Career changers with relevant practical experience are also welcome.
- Motivation and willingness to learn: You are curious, enjoy developing your skills and want to continuously expand your knowledge in a modern IT environment.
- Service orientation: Professional and friendly conduct when dealing with customers and colleagues is a matter of course for you.
- Communication skills and teamwork: You enjoy working in a team but can also take on tasks independently.
- Technical basics: Proficient with Windows (client/server) and Linux systems.
- Familiarity with concepts such as DNS and DHCP, and a solid basic understanding of networking that you can expand with practical experience.
- Virtualization & Cloud: Good hands-on experience with VMware technologies (Broadcom / Omnissa) and knowledge of cloud environments.
- Interest in IT security: You are interested in IT security topics and apply this knowledge in daily operations or deepen it continuously.
- Technology affinity: Enthusiasm for new technologies and trends, especially in cloud and security, combined with a willingness to pursue continuous training.
- Language skills: Very good German language skills, both spoken and written.
Benefits
- Secure workplace: Permanent contract in a stable IT environment.
- Fair compensation: Your work is properly rewarded.
- Work–life balance: 30 days of vacation, flexible working hours and the possibility to work in a hybrid model.
- Locations & accessibility: Offices in Frankfurt and Hennef — well connected by train and car, with parking available.
- Work environment: Modern IT equipment, complimentary beverages and short distances to your colleagues.
- Training: Access to vendor certifications and real projects that advance your professional development.
- Team: An open, helpful environment where everyone counts — from trainees to seniors.
- Extras: Subsidy towards employee savings plans (vermögenswirksame Leistungen) and joint events that are fun.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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