Administrator managing client servers for Ciril GROUP, a cloud solutions provider. Focused on remote support and operations for public and private sectors in France.
About the role
- IT System Administrator managing customer support and system administration in a hybrid model for IT consulting company. Handling incidents and collaborating with internal teams on technical issues.
Responsibilities
- Customer support: Central point of contact for customers via phone, e-mail and remote access.
- Independent acceptance, handling and documentation of service requests and incidents.
- Technical support and system monitoring: Analyze, prioritize and permanently resolve incidents in the areas of virtualization, Windows and Linux server services.
- Administration of server hardware, storage systems, operating systems and networks.
- Proactive monitoring of customer systems and regular health checks.
- Identifying root causes of problems and deriving improvement measures.
- Managed services: Planning, execution and control of managed services within agreed SLAs.
- Participation in change management and consistent documentation of all activities.
- Preparation of service reports and support for Continual Service Improvement (CSI).
- Close collaboration with customers and internal teams to ensure stable, secure and high-quality service delivery.
Requirements
- Professional background: Completed vocational training in IT (e.g., IT specialist for system integration) or an equivalent qualification.
- Career changers with relevant practical experience are also welcome.
- Motivation and willingness to learn: You are curious, keen to develop and want to continuously expand your knowledge in a modern IT environment.
- Service orientation: Professional and friendly manner in dealings with customers and colleagues is a matter of course for you.
- Communication skills and team spirit: You enjoy working in a team but can also take on tasks independently.
- Technical foundation: You are proficient with Windows (client/server) and Linux systems.
- Terms like DNS and DHCP are familiar to you, and you have a solid basic understanding of networking that you can further develop with hands-on experience.
- Virtualization & Cloud: Good practical experience with VMware technologies (Broadcom / Omnissa) and knowledge of cloud environments.
- Interest in IT security: You are interested in IT security topics and apply this knowledge actively in daily work or continuously deepen it.
- Technology affinity: Enthusiasm for new technologies and trends, especially in cloud and security, combined with a willingness to engage in continuous learning.
- Language skills: Very good German language skills, both spoken and written.
Benefits
- Secure job: Permanent contract in a stable IT environment.
- Fair pay: Your work is remunerated appropriately.
- Work–life balance: 30 days of vacation, flexible working hours and the possibility to work in a hybrid model.
- Locations & accessibility: Offices in Frankfurt and Hennef – well connected by train and car, parking spaces available.
- Work environment: Modern IT equipment, complimentary beverages and short distances to your colleagues.
- Training: Access to vendor certifications and real projects that advance your professional development.
- Team: An open, helpful environment where everyone counts – from apprentices to seniors.
- Extras: Employer contribution to savings/investment plans and joint events that are also fun.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
SysAdmin managing program - owned infrastructure for Warfare Systems under HII’s Mission Technologies division. Designing secure network patterns and leading high - stakes technical work with visible mission impact.
System Administrator managing CRM system tasks and Zendesk administration in a hybrid work model. Requires 1 - 2 years experience and a relevant bachelor's degree based in Limassol, Cyprus.
System Administrator managing VMware and Hyper - V environments for Xcelerate Solutions. Ensuring system availability, performance, and compliance with security controls in a dynamic IT setting.
Systems Administrator providing operational and technical support for enterprise information systems at Apogee Research. Ensuring compliance with DoD regulations and maintaining system integrity in R&D environments.
ISSO at Quick Services LLC providing Cybersecurity support services for AF IC information resources. Developing local unit Cybersecurity programs and security plans while ensuring compliance and training.
Systems Administrator responsible for maintaining core IT infrastructure and serving as escalation point. Providing troubleshooting for IT systems including server and network environments in Traverse City, MI.
IAM Okta Administrator responsible for maintaining IT infrastructure and security at Blue Cross and Blue Shield. Collaborating with IT teams and implementing best practices for security and compliance.
Systems Administrator managing Linux systems and optimizing infrastructure at Alongside. Focus on automation, performance, and collaboration with tech teams in a hybrid environment.
Systems Administrator providing Tier 3 support for the OSINT Integration Center under the DOMEX Technology Platform contract. Working with Linux and Windows systems administration in a collaborative environment.