Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Associate Clinical Sourcing Manager responsible for negotiating contracts and managing CROs for Novartis Clinical Trials. Ensuring timely and cost-effective service delivery in compliance with legal and regulatory standards.
Responsibilities
- Prepare and release RFIs, RFPs, and RFQs; negotiate with suppliers for new requests and scope changes.
- Act as the primary contact for vendors, managing negotiations on scope, assumptions, pricing, and payment schedules.
- Develop and execute contract frameworks (MSAs, SLAs) with key suppliers, ensuring full implementation and compliance.
- Collaborate with legal, finance, and QA to ensure agreements are commercially advantageous and minimise risk.
- Drive supplier selection aligned with category strategy, cost optimisation, and compliance; monitor and reduce maverick spend.
- Deliver annual productivity improvements and cost-saving initiatives within assigned spend categories.
- Manage complete contract packages for clinical ESP activities, securing approvals in line with SOX and company procedures.
- Support vendor audits and facilitate corrective action plans to maintain compliance and performance standards.
- Monitor supplier performance against contractual obligations and proactively address gaps or risks.
- Lead or contribute to projects, applying strong planning and organisational skills to achieve defined objectives.
Requirements
- Bachelor’s degree in Business, Procurement, Life Sciences, or a related field; professional procurement certification (e.g., CIPS) is preferred.
- 5–7 years of experience in procurement or outsourcing within the pharmaceutical or clinical research industry.
- Proven expertise in contract negotiation, supplier management, and category strategy implementation.
- Familiarity with clinical trial operations, regulatory compliance, and SOX requirements.
- Strong track record in cost optimisation, risk management, and productivity improvement initiatives.
- Languages: English.
Benefits
- Health insurance
- Professional development
- Flexible work arrangements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Customer Success Manager for Euna Solutions ensuring B2B SaaS customer satisfaction in the public sector. Collaborating cross - functionally to maximize customer value and build lasting relationships.
Accounting Consultant managing financial processes for diverse clients at Armanino. Delivering timely financial statements and high quality client services in accounting operations.
Consultant II managing day - to - day accounting operations for family office outsourcing. Supporting financial reporting and investment accounting for multiple entities with senior - level communication.
Senior Consultant in Family Office Outsourcing overseeing accounting operations for clients. Managing investment, fund, and trust accounting while leading a team of accountants.
Leiter im Einkauf für Bau - und Planungsleistungen bei der Messe Berlin. Verantwortlich für die Führung des Einkaufsteams und Optimierung der Beschaffungsprozesse.
Category Manager for Alliances at HP Store overseeing Qualcomm partnership and driving strategic growth initiatives. Responsible for revenue performance, go - to - market execution, and stakeholder management.
Procurement & Category Specialist responsible for operational purchasing and product portfolio management at api GmbH. Focused on supply chain optimization and cross - department collaboration in Baesweiler.
Procurement specialist responsible for operational procurement of materials for HoffmannGlas. Ensuring compliance with procurement policies and maintain supplier relations in a production environment.
Sourcing Manager handling supplier negotiations and clinical development projects in Medical Affairs across several regions. Leading contract framework execution and project management in a diverse work environment.