Customer Success Manager for Procurement SaaS solutions, ensuring successful outcomes for public sector clients. Collaborating with cross - functional teams and building relationships with key stakeholders.
About the role
- Category Manager for Alliances at HP Store overseeing Qualcomm partnership and driving strategic growth initiatives. Responsible for revenue performance, go-to-market execution, and stakeholder management.
Responsibilities
- Own the overall alliance strategy and performance for the Qualcomm partnership within HP Store.
- Develop and execute joint business plans, including growth targets, investment strategies, and success metrics.
- Act as the primary point of accountability for revenue growth, sales-out performance, and forecast accuracy.
- Identify whitespace opportunities and develop innovative approaches to expand category and partner contribution.
- Lead partner-managed growth strategies, including co-funded promotions, campaigns, and demand-generation programs.
- Serve as the subject matter expert for the alliance, developing GTM strategies aligned with HP Store and partner priorities.
- Partner with marketing teams to define campaign strategy, messaging, and execution, ensuring alignment with customer needs and market insights.
- Recommend adjustments to GTM plans based on performance, competitive dynamics, and industry trends.
- Lead contract development, program frameworks, and ongoing optimization.
- Design, manage, and optimize rebate structures, funding models, and process flows in partnership with finance and operations.
- Ensure governance, compliance, and transparency across all commercial programs.
Requirements
- Bachelor’s degree (or higher) in Marketing, Business Administration, or a related discipline, or equivalent practical experience.
- 7–10 years of relevant experience, or 5–7 years in partner/alliance management, ideally within Product Marketing, Business Development, Category Management, or a related field.
- Experience managing strategic technology or ecosystem partnerships strongly preferred.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave
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