Director of Financial Reporting & Allocation Strategy leading financial allocation for global reinsurance company. Ensuring accuracy and compliance, driving process simplification across management and legal entities.
About the role
- Project Manager managing client relations and projects for VO2 Finance in the financial sector. Responsibilities include defining needs and supervising project execution with a focus on customer experience.
Responsibilities
- Définir les besoins métier, rédiger les spécifications fonctionnelles générales et le cahier des charges.
- Participer au choix d'une solution (progiciel, développement...) en relation avec le maître d’oeuvre.
- Mettre en place des moyens à mettre en oeuvre (humains, techniques, financiers…).
- Définir et superviser la réalisation des prototypes et des tests fonctionnels.
- Organiser, coordonner et animer l’équipe de maîtrise d’ouvrage du projet.
- Superviser le déroulement du projet.
- Prise en charge de la totalité des événements survenant dans le projet.
- Définir la cible utilisateurs.
- Mettre en oeuvre la formation et l'accompagnement des utilisateurs.
- Définir les modalités de traitement des demandes d’évolution.
- Garantir du respect des délais et des coûts
- Définir et gérer le planning d’avancement du projet.
- Mettre en place tous les indicateurs nécessaires au suivi et à la gestion du projet, notamment sur l’évaluation de la performance, des coûts et des délais.
Requirements
- Expérience avérées en centre de contacts et en relation client
- Expérience en tant que Chef-fe de Projet ou MOA
- Bonne connaissance du secteur bancaire
- La connaissance de l'outil Salesforce Service Cloud serait un plus
Benefits
- Un environnement dynamique et axé sur l'innovation
- Des formations agiles et l'accès à des solutions de formation en e-learning
- Une politique de télétravail
- Une prime de cooptation allant de 2 000 € à 3 000 €
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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