
Consultor Customer Success responsible for service provider contracts and operational continuity in a hybrid model. Ensuring compliance and delivering excellence in services provided.

Vivo (Telefônica Brasil) is part of the Telefónica Group and with more than 94 million customers, of which 75 million mobile and 19 million fixed, we are the largest telecommunications company in Brazil, with nationwide presence and a complete, convergent portfolio of products, combining fixed, mobile and digital services.
Our purpose is “Digitalize to Bring Closer”, helping to build a digital nation and transforming the life of our customers.
More and more, we connect people and things with Fiber, 4G and 4.5G and cover more cities with the network quality that only Vivo has.
Today, we cover around 90% of the population with 4G and are accelerating the launch of cities with 4.5G, using carrier aggregation technology.
In the fixed operation, we ended 2019 with 21 million homes-passed (HPs) with fiber optic technology, of which 11 million HPs with FTTH (fiber to the home).
In addition, all cities with FTTH technology also offer TV over fiber (IPTV), aiming to offer the best speed and experience to our consumers.
At Vivo, we also do more than just telecommunications.
Within the Group, we have the Telefônica Vivo Foundation, that is committed to making education a priority, developing projects that are based on human potential and use technology as an instrument in favor of inclusion and digital culture.
Browse and apply for open jobs at Vivo (Telefônica Brasil).

Consultor Customer Success responsible for service provider contracts and operational continuity in a hybrid model. Ensuring compliance and delivering excellence in services provided.

Customer Success Consultant managing B2B client relations in São Paulo or Curitiba, ensuring client satisfaction and compliance with service contracts. Proactive engagement for service quality and improvement.

Assistente Administrativo supporting customer experience at Vivo, handling customer complaints and engaging with clients via resolution processes.

Senior Marketing Analyst overseeing B2B events and brand activations for Vivo. Responsible for strategy, execution, and collaboration with internal teams.

Analista Pleno de Processos Digitais focado em Power BI e Power Apps. Atuará na Fundação Telefônica Vivo, apoiando demandas jurídicas e administrativas.

Analyst for Visual Merchandising focusing on customer needs and creating unique value propositions at Vivo, a market - leading telecom company. Involves collaboration and project management in hybrid work setting.

Coordinate and implement growth projects for Vivo B2B portals, analyze performance and optimize customer journeys. Interface with stakeholders and cross - functional teams to deliver KPIs.

Financial Planning Consultant at Vivo leading B2B cost planning, forecasting and budgeting to support strategic decisions.

B2B Sales Manager at Vivo; develop sales channels, define offers and manage corporate client portfolios to grow revenue.

Commercial Development Analyst for B2B at Vivo. Define and execute go - to - market strategies aligning product, marketing, sales, and customer experience.