Hybrid Junior Commercial Support Analyst, Retail

at Vibra

• Job title: Junior Commercial Support Analyst, Retail
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Campinas, Brazil

About the role

• Junior Commercial Support Analyst ensuring efficient process and customer support at Vibra Energia. Responsible for contract management and financial analyses in a dynamic team environment.

Responsibilities

• Support commercial customer service by registering and tracking internal customer requests in the system, ensuring timely responses and support to the commercial area;
• Assist with contract management, supporting report generation and control of contract information to ensure organization and deadline compliance;
• Support analyses and payments related to the financial execution of contracts, following commercial guidelines and standards;
• Assist in controlling credit limits and outstanding balances by recording and updating entries under the supervision of the finance team;
• Monitor debt collection processes and support communication with commercial and finance teams;
• Assist in organizing documents and information related to legal and contractual matters;
• Help produce reports and distribute information to the relevant departments, ensuring compliance with commercial processes.

Requirements

• Bachelor's degree in Business Administration, Engineering, Economics or related fields;
• Intermediate Excel skills (spreadsheets, reporting, data organization);
• Experience with SAP, BW and company platforms (e.g., CRM, Lotus Notes and ServiceNow);
• Strong verbal and written communication skills;
• Organized and detail-oriented;
• Ability to work in a team and handle multiple tasks;
• Proactive and willing to learn about the energy sector;
• Previous experience in administrative or support routines is a plus.

Benefits

• Health and Dental Plan – Bradesco – extendable to dependents
• PAE – Financial assistance available for dependents (children and/or stepchildren) with intellectual disabilities
• Pharmacy program – discounts up to 85%
• Supplementary Pension – FlexPrev Plan (employee contribution ranging from 1% to 11%, depending on salary)
• Life Insurance – coverage for all employees from date of hire, employer-paid
• Extended Leave – Maternity leave (total 180 days) and Paternity leave (total 20 days)
• Meal and/or Food Allowance – Caju Benefits
• Educational Assistance – for dependents up to high school
• TotalPass
• Solar Subscription – possibility of a special discount on the electricity bill by subscribing to a distributed generation plan
• Smiles Corporate Club – discounts up to 50% on travel plans; available for spouse and children aged 18+
• Length-of-service Bonus – additional salary payment based on tenure, paid at the time of vacation