Deal Desk Analyst structuring complex sales agreements while ensuring compliance and optimizing processes. Collaborating across sales, finance, and legal to facilitate enterprise deals.
Responsibilities
Review and approve non-standard deal requests, including pricing exceptions, custom terms, and multi-year agreements
Partner with sales to structure deals that balance customer needs with company objectives
Provide guidance on contract terms, discount approvals, and negotiation strategies
Ensure all deals comply with company policies and approval workflows
Own the end-to-end deal approval process from initial request to contract execution
Maintain and improve deal desk workflows and playbooks
Reduce quote-to-cash cycle time by identifying and eliminating bottlenecks
Coordinate cross-functionally with sales, legal, finance, and revenue operations teams
Manage deal data in our CRM (HubSpot) and CPQ systems
Ensure data accuracy across all revenue systems
Build and maintain reporting dashboards for deal metrics and approval turnaround times
Document processes and maintain knowledge base resources for the sales team
Analyze deal trends to identify patterns in pricing, discounting, and terms
Provide insights to leadership on deal velocity, win rates, and margin impact
Recommend process improvements based on data and sales feedback
Support quarterly business reviews with deal performance analysis
Requirements
3+ years of experience in deal desk, sales operations, or revenue operations
Strong understanding of SaaS business models and enterprise sales cycles
Experience with CPQ (Configure, Price, Quote) tools and contract management
Analytical mindset with the ability to balance speed and accuracy
Clear written and verbal communication skills
Comfortable working cross-functionally with sales, legal, and finance teams
Detail-oriented with strong organizational skills
Experience with HubSpot CRM and workflows
Familiarity with billing and revenue recognition platforms (Maxio or RevOps.io)
Background in B2B SaaS or enterprise software
Understanding of subscription pricing models and revenue metrics
Experience working with international deals and multi-currency contracts
Benefits
Technical Excellence: Work with the original creators of Apache Flink and some of the brightest minds in stream processing
Enterprise Impact: Support deals with global brands solving mission-critical challenges
Growth Opportunity: Join a fast-growing company at the forefront of real-time data and AI
Collaborative Culture: Work with a team that values clarity, speed, and customer success
Remote-First with Real Flexibility: Work from wherever you're most productive - home, a coworking space, or one of our offices when you want a change of scenery. We meet in person a few times a year because some conversations are just better face-to-face.
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