Hybrid Business Analyst

at Vervent

• Job title: Business Analyst
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $54,750 - $73,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, San Diego, United States

About the role

• Business Analyst responsible for analyzing operational requirements and improving business processes. Joining Vervent, a fintech leader, to facilitate change and optimize operational performance.

Responsibilities

• Defines and documents customer business functions and processes.
• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
• Acts as a liaison between departmental end-users, technical analysts, information technology developers, and executive management team in the analysis, design, configuration, testing and maintenance of service management systems to ensure optimal operational performance.
• Plans, organizes and conducts business process re-engineering/improvement projects and/or management reviews thorough gap analysis and develop multiple solutions for identified gaps.
• Design new programs and processes by analyzing data, constructing workflow charge and diagrams, studying system capabilities and writing business requirements.
• Improve systems and processes by studying current practices and designing modifications.
• Prepare technical reports by collecting, analyzing and summarizing information and trends.
• Develop and implement QA process and protocol for all process improvement initiatives and new client on-boarding.
• Define scope by identifying optimum solution with contingency plans.
• Transfer necessary business view to IT developers to ensure implemented solution meets the needs of the business.
• Maintain project prioritization schedule for Operations to insure balance of process improvement deliverables with new client on-boarding.
• Fully Document Compliance oversight and build automation throughout Compliance cycle.

Requirements

• Bachelor’s in business management, Computer Science, or related field.
• 5 years of experience in project management, business operations or client services in financial services or related field, or combination of relevant experience and education.
• Demonstrated expertise in compliance audit and reporting, including internal audit set-up.
• Must possess proven leadership skills with the ability to influence key decision makers and collaborate across business lines.
• Must demonstrate strong analytical skills and able to translate data into action.
• Solid organizational skills, ability to lead teams of various sizes, ability to focus on broader goals and project details simultaneously, and ability to multi-task effectively.
• Strong working knowledge of Microsoft Office including Microsoft Project or equivalent.

Benefits

• Medical, FSA & HSA, Dental, Vision + More!
• 401k - 100% vested once you start contributing.
• Generous company match!
• Regular employee health, wellness & engagement activities!
• Pet Insurance, because fur babies are important to us too!
• Beautiful local offices with on-site/hybrid options