Customer Support Specialist at Nokia providing technical resolutions for network faults and disruptions. Engaging in project - based services and collaborating on design and integration activities.
About the role
- Customer service representative providing support to customers in utilizing digital services in a banking environment. Engaging with clients and scheduling appointments with customer advisors.
Responsibilities
- You guide and support our customers in using our digital service offerings.
- As the first point of contact, you answer any questions our customers have on site.
- You support our customer advisors.
- You identify customer needs and pass signals on to your team members and specialists.
- You proactively approach customers regarding advisory topics.
- You schedule appointments for customer advisors.
Requirements
- Completed commercial vocational training.
- Experience in customer-facing roles.
- Enjoy working with people.
- Strong team orientation.
Benefits
- A start that leaves no questions unanswered: To ease your onboarding, you will receive an individually tailored onboarding program.
- Job security: If you value a stable employer that takes responsibility for its staff, you'll be in the right place.
- Our corporate culture: At VerbundVolksbank OWL you'll find a respectful working environment, mutual support and plenty of freedom for your ideas.
- Professional development: We support your potential with targeted training opportunities for personal and professional growth so you can grow with us.
- Work–life balance: We offer flexible working hours, 30 vacation days and additional days off on Christmas Eve and New Year's Eve.
- Additional benefits: You can expect a variety of extra perks such as an attractive pension plan, bike and electronics leasing, mobile massage services, team events and much more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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