Technician in test validation and customer support at FDI company, working on access control and intercom products. Conducting tests, analyzing results, and providing technical assistance to clients.
About the role
- Customer Support Agent at Twin Harbour Interactive handling gameplay and account issues for strategy games. Collaborating with the game team and players to provide insights and solutions.
Responsibilities
- Handling a wide range of support requests via asynchronous chat, from gameplay and account issues to complex payment topics
- Filtering and consolidating player feedback to provide the production teams with insights
- Ensure cross-team awareness of new and persisting issues and bugs
Requirements
- 1-2 years of experience in Customer Support or Community Management, ideally within the video games industry
- A passion for video games and being a gamer yourself helps you connect with our community
- High levels of self-organization and motivation
- Professional fluency in English, both written and verbal, is essential for our international team
- Open-minded and eager to learn
- Nice-to-Have: Fluency in an additional language is an advantage
- Previous experience with Helpshift or similar support tools
Benefits
- A Global Team, A Shared Purpose
- Work Your Way
- Grow With Us
- We’re Human First
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Retail Sales Consultant role at Telstra enhancing customer experience through tech solutions. Collaborate with team to meet sales targets in a dynamic retail environment.
Retail Sales Consultant at Telstra focusing on delivering outstanding customer service and transforming the telecommunications experience. Empowering customers and providing tailored solutions in - store.
Customer Service Agent assisting passengers with airport operations in Sarasota, Florida. Responsibilities include reservations, baggage handling, and compliance with security protocols.
Bilingual Technical Customer Service Agent providing support via calls and emails for pharmacy clients. Managing and resolving issues through professionalism in a fast - paced environment.
Customer Service Administrator supporting NHS, long - term care facilities, and private individuals with outstanding service and administrative support.
Customer Service Representative ensuring cleanliness and sanitation. Performing janitorial duties and collaborating with team for effective operations.
Customer Support Analyst managing corporate events and food supplier contracts in São Paulo. Ensuring quality service delivery for client satisfaction in a hybrid work model.
Customer Care Consultant at Prima providing professional and human support for motor insurance queries. Growing with the company while offering customer support through various communication channels.
Loss Prevention Associate at TJ Maxx preventing theft and ensuring store safety. Supports a vibrant team and contributes to a positive customer shopping experience in the store.