Field Service Technician supporting Edward Jones branch offices and vendor sites in San Antonio area. Responsible for managing installations, upgrades, and maintenance of network connectivity and infrastructure including travel to various locations.
About the role
- Field Service Technician ensuring optimal performance of Trojan’s advanced UV water treatment systems. Traveling extensively within the US and Canada to support customers in water treatment operations.
Responsibilities
- Travel extensively (80% to 90% of the time) within the US, with occasional travel to Canada. You will be provided a company vehicle and may travel within the territory by vehicle or by plane, staying in company-approved hotels to ensure safety while supporting customers
- Perform service, repair, and start-up of Trojan’s advanced water treatment systems at customer sites.
- Diagnose electrical and mechanical issues, conduct testing, and ensure optimal system performance.
- Build strong customer relationships and provide solutions that drive satisfaction and repeat business.
Requirements
- 3–5 years of Field Service experience traveling to customer sites to troubleshoot and resolve issues; prior experience with water treatment processes ideal
- Ability to read and interpret mechanical, electrical, and P&ID drawings .
- Hands-on experience with PLCs (Allen Bradley, WAGO, Siemens), gates, and actuators
- Implementing LEAN thinking principles to enhance customer maintenance programs
- Demonstrated success collaborating with Engineering, Sales, Operations teams, and external contractors
- Valid driver’s license and passport for US and Canada travel.
- Previous experience traveling for work.
Benefits
- Company Vehicle, Phone & Credit Card – Everything you need to hit the road.
- Travel & Explore – See new places while making an impact.
- Career Coaching & Development – Your growth is our priority.
- Health Benefits & 401(k) Day 1 – Comprehensive coverage for peace of mind.
- Professional Onboarding & Training – We set you up for success.
- Collaborative Team – Work with experts who have your back.
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