IT Service Technician managing hardware installations and maintenance for Prosystems IT clients. Involvement in rollout projects and addressing technical issues on - site and remotely.
About the role
- Field Service Technician responsible for assembly and repair of TechnipFMC equipment in the oil and gas industry. Requires three years of relevant experience and strong mechanical aptitude.
Responsibilities
- Field Service, assembly and repair of new, reman and customer property
- Works independently to install new products and conduct repairs of TechnipFMC equipment ensuring no rig lost time for our customers while controlling expenses and maintaining assets
- Handles customer complaints in a professional manner
- Maintains communication with Company Representative on issues including job procedures, spare parts requirements, function fit and critical dimension measurements
- Assures all equipment, service tooling and spare parts are on location and ready to use and functions fit prior to beginning each job
- Records critical dimensions to ensure assembly will work and obtains and reviews product running procedures
- Provides “Project Support” as required, for all new projects which includes attending design review for equipment and tools, reviewing installation procedures, assisting with project Factory Acceptance Tests and reviewing project training requirements for service personnel
- Prepares and submits Field Service Orders and other region required reports after each job is complete
- Completes a Tally Book or other forms to communicate procedures, spare parts, critical dimensions and customer questions and complaints
Requirements
- High school diploma or GED equivalent required
- Strong mechanical aptitude
- Technical/vocational/or military training or related experience
- At least three years’ experience with assembly and testing of frac rental equipment
- Surface Wellhead installation and repair experience a plus but not required
- At least three years’ mechanical, electronic and hydraulic related experience in other oilfield equipment a plus
- Valid driver’s license
- Physically fit and able
- Customer service skills - communication skills, strong interpersonal and problem-solving skills
- Organized and systematic with troubleshooting and problem assessment skills
- Systems oriented and highly motivated with a positive attitude
Benefits
- Equal opportunities
- Commitment to inclusion and authenticity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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