Hybrid Field Service Technician – Network Solutions

Posted 47 minutes ago

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About the role

  • Field Service Technician supporting Edward Jones branch offices and vendor sites in San Antonio area. Responsible for managing installations, upgrades, and maintenance of network connectivity and infrastructure including travel to various locations.

Responsibilities

  • Support Edward Jones branch offices, vendor sites, and home FA locations within assigned territory
  • Responsible for installing, upgrading, and maintaining branch connectivity and site infrastructure
  • Manage maintenance, IMAC tasks, and various projects while ensuring compliance with SLAs
  • Provide client training on newly implemented systems
  • Requires regular travel up to 3 hours in one direction to branch locations
  • Day-to-day work is primarily in the field within designated territory

Requirements

  • Associate's degree from accredited college or technical school OR two or more years IT and/or field service experience
  • Able to use all related computer hardware and software
  • Able to use job related tools
  • Able to safely use step ladder
  • Able to lift and/or move up to 100+ pounds of equipment
  • Possess a valid driver's license in the employee's state of residence, allowing legal operation of a company vehicle
  • Provide documentation verifying a minimum age of 21 to meet company car insurance requirements
  • Maintain residence in assigned territory

Benefits

  • Health insurance
  • Flexible working hours

Job title

Field Service Technician – Network Solutions

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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