Business Analyst working in the insurance sector, collecting and formalizing user requirements. Collaborating on data modeling and functional specifications using tools like JIRA and SQL.
GL
Hybrid Junior Infrastructure Solutions Analyst – Product and Platform Operations
Posted 1 hour ago
About the role
- Technical Support Analyst for Globo's product and platform operations, involved in observability and monitoring solutions. Collaborating with DevOps and development teams to enhance service delivery.
Responsibilities
- Operate, support, and enhance observability and monitoring for Platform, Product, Data, and Monetization solutions;
- Support DevOps and Development teams in the handover processes for new features and services to production;
- Implement and maintain alarms, operational dashboards, and integrations with centralized alert management solutions;
- Produce operational status reports, incident progress updates, and post-incident reports;
- Propose automation solutions aimed at business continuity, stability, and scalability of the ecosystem.
Requirements
- Intermediate knowledge of Windows and Linux operating systems;
- Knowledge of monitoring concepts and cloud computing;
- Basic understanding of distributed systems;
- Knowledge of TCP/IP networking and Internet concepts;
- Good communication skills for interacting with multidisciplinary technical teams;
- Ability to negotiate and mediate conflicts;
- Resilience to perform under pressure and in urgent scenarios;
- Investigative mindset with a holistic view of environments;
- Proactivity and a strong sense of operational responsibility;
- Experience administering Windows and Linux;
- Experience with tools such as Zabbix, Grafana, and Slack;
- Knowledge of Kubernetes, GCP, microservices, PaaS, and ServiceNow;
- Experience with DNS, CDNs, and HTTP;
- Knowledge of Agile methodologies and ITIL;
- Familiarity with DevOps and SRE practices;
- Experience with containerized environments;
- Hands-on experience with automation;
- Knowledge of MySQL and Oracle databases;
- Knowledge of Shell scripting and JavaScript;
- Experience with the Control-M tool;
- Knowledge of SQL (DQL, DML, and DDL);
- Knowledge of a programming language.
Benefits
- Our environment is inclusive and welcoming
- 100% remote hiring process
- Opportunity to work at a renowned company
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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