Hybrid Solutions Engineer, Commercial – EMEA

Posted last month

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About the role

  • Solutions Engineer managing technical relationships and onboarding for commercial customers at Vanta. Working hybrid in London office, focused on customer needs and product capabilities.

Responsibilities

  • Own the technical relationship with our commercial prospects/customers
  • Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape.
  • Listen carefully to prospects and clients to provide market feedback to the product team and help prioritise functionality needed to drive sales opportunities
  • Support customers thought their trial process with Vanta
  • Build product examples, documentation, and other critical resources for our customers
  • Cultivate an environment of teamwork, openness, creativity, and continuous improvement
  • Creatively identify and help drive new programs to improve the pre to post-sales transition

Requirements

  • Must be able to work in our London office 3 days a week (Tuesday, Wednesday and Thursday)
  • Have 5+ years of customer-facing, technical experience as a solutions engineer, sales engineer or equivalent title
  • Have previous B2B SaaS experience
  • Have hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
  • Have strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organisation
  • Be creative, technical, and naturally persuasive
  • Be detail-oriented and organised.
  • Love listening to customers, discussing strategy with colleagues, but also diving into the weeds.
  • Have general knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
  • Be familiar with REST API development and service integrations is a plus
  • Ideally have prior experience in the cybersecurity space

Benefits

  • Industry-competitive salary and equity
  • 100% covered medical, dental, and vision benefits with dependents coverage
  • 16 weeks paid parental leave for all new parents (birthing, non-birthing, and adoptive)
  • Health & wellness stipend
  • Remote workspace, internet and mobile phone stipend
  • Commuter benefits, including bike to work scheme and tax commuter ticket scheme
  • Pension matching
  • 11 company paid holidays plus 25 days of PTO per year
  • Virtual team building activities, lunch and learns, and other company-wide events!

Job title

Solutions Engineer, Commercial – EMEA

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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