Digital & Content Manager at Liquorland overseeing online presence and customer experience. Leading digital strategies to connect with shoppers across all platforms.
About the role
- UX Content Strategist crafting clear, inclusive communications for Vanguard's financial products. Collaborating with cross-functional teams to guide user experiences and business outcomes.
Responsibilities
- Help tell Vanguard’s story by shaping how millions of investors experience our communications and digital products
- Partner with leaders, designers, researchers, and SMEs to craft clear, inclusive, and insightful content
- Use data to test, learn, and iterate
- Create in-depth, compelling communications and positioning on a range of subjects
- Exercise decision making authority and interact with user experience test subjects
- Display versatility and demonstrate understanding of user experience principles
- Partner with user experience team to set up tests, measure effectiveness, and create communication content
- Present and "sell" content and design solutions to senior management
- Plan communication content considering universal design principles
- Provide creative direction and guidance on messaging and/or content strategy
- Lead the creation of new approaches or processes
- Serve as a mentor to less experienced writers
Requirements
- Five years related work experience
- Two years in user experience, digital marketing, or similar preferred
- Undergraduate degree or equivalent combination of training and experience
- Graduate degree preferred
Benefits
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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