Complaints Analyst investigating and responding to customer complaints for Coinbase. Collaborating with legal teams and optimizing internal processes for a growing crypto platform.
About the role
- Senior Strategy Analyst responsible for analyzing and shaping Vanguard’s Cash & Savings portfolio. Conducting market assessments, developing strategic recommendations, and collaborating with cross-functional teams.
Responsibilities
- Lead strategic and competitive analysis
- Develop and lead complex business, client, and product analyses across the Cash & Savings portfolio.
- Conduct competitive, industry, and market assessments on Cash & Savings products and client experiences.
- Translate insights into actionable recommendations
- Conduct impact assessments of new features.
- Analyze complex data and craft compelling narratives
- Monitor industry and competitive trends
- Partner with cross-functional teams to ensure alignment and product integrity.
Requirements
- Minimum of five years related work experience.
- Undergraduate degree or equivalent combination of training and experience.
- Graduate degree preferred.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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