Onsite Customer Service & Sales Consultant

Posted 1 hour ago

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About the role

  • Retail Sales Consultant at Telstra focusing on delivering outstanding customer service and transforming the telecommunications experience. Empowering customers and providing tailored solutions in-store.

Responsibilities

  • Provide an exceptional in-store customer journey
  • Empower customers by identifying the products and services they need
  • Thrive on making sure our customers connect faster, better, smarter
  • Showcase your knowledge, sales approach, and consultative service superpowers

Requirements

  • The ability to easily build a connection with a variety of new and existing customers
  • An appetite to quickly develop customised solutions for customers
  • A drive to reach (and exceed!) sales targets and KPIs
  • The hunger to learn and grow within the role (and beyond!)
  • A positive and resilient approach to customer service within a busy environment
  • Experience in a customer-facing role

Benefits

  • 30% off Telstra services
  • Exclusive discounts and offers across 240 brands and partners
  • A flexible, inclusive approach to parental leave – do it your way!
  • Unlimited access to 17000 learning programs – something for everyone!
  • Monthly performance rewards and recognition programs

Job title

Customer Service & Sales Consultant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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