Head of Business Operations leading strategic initiatives and optimizing performance within U.S. Bank's Direct Sales Channel. Collaborating with sales leadership to drive growth through innovative operational strategies.
Responsibilities
Work with Sales Leadership to develop and execute strategic plans that align with the overall Partner Revenue objectives.
Forge strong cross-functional partnerships to champion Direct Sales priorities to accelerate channel growth.
Collaborate on development, commercialization, go-to-market strategies, adoption, and continuous improvement initiatives to unlock new revenue opportunities.
Define Go to Market Projects with objectives, deliverables and intended outcomes for revenue growth.
Develop and maintain detailed project plans, and coordinate with cross-functional teams to ensure delivery timelines are aligned with revenue expectations.
Conduct post-project evaluations to identify lessons learned and recommend improvements.
Track and analyze strategic initiatives, analyze results and trends to identify best practices and areas for improvement.
Optimize Direct Sales path to plan strategies using data to develop performance tracking systems, establish targets and forecasts, and allocation of resources for maximum impact.
Drive continuous improvement and strategic planning by implementing feedback mechanisms, leverage market insights, and develop business cases for new processes, products, and services to support strategic decision-making and enhance sales and partner enablement.
Requirements
Bachelor’s degree, or equivalent work experience
Typically, eight or more years of relevant experience
Demonstrates solid leadership, project management, and problem-solving skills, with the ability to collaborate across teams and influence outcomes
Strong organization skills; able to manage multiple high priority projects, initiatives, and deadlines concurrently
Excellent presentation, verbal, and written communication skills to effectively engage with stakeholders across all levels of the organization
Strong data and analytics skills to inform strategic decisions and provide actionable, data-driven feedback
Demonstrated success in developing and launching go-to-market strategies
Ability to work independently as well as collaboratively as a strong team player across all levels of the business
Strong technical skills in excel and other Microsoft office suite of applications
High ethical standards and sound judgment.
Benefits
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Senior Analyst in Business Process Quality for Johnson & Johnson managing quality processes. Focus on compliance, budgeting, and resource planning in a global healthcare environment.
Senior Analyst in Business Process Quality at Johnson & Johnson, ensuring product quality and operational excellence through process management. Collaborating globally across multiple locations for continuous improvement in quality systems.
Business Operations Assistant at Moonshot supporting finance, HR, and operations teams with day - to - day tasks. Ensuring smooth operations across departments while maintaining high standards of accuracy.
Business Process Owner managing and improving complex processes for USAA's operations. Developing strategic business program plans and aligning them with enterprise strategy to influence roadmaps.
Business Process Owner Lead at USAA leading complex business processes and driving alignment with experience strategy. Collaborating with diverse teams to improve performance through innovative solutions and process redesign.
Senior Manager leading Quality, Operations, and Execution Business Operations team at Boeing Global Services. Driving operational excellence and business performance through efficient operations.
Global Business Process Engineer overseeing engineering development programs and leading cross - function teams. Driving innovation and program compliance while managing stakeholder communication and resource allocation.
Senior Business Process Manager responsible for client onboarding processes at EOS. Ensure seamless integration of technical requirements and business priorities in dynamic environments.
Global Business Process Engineer at HP managing multiple engineering programs and driving innovation. Collaborating with cross - functional teams to enhance product and process efficiency.
Associate Director of Supply Chain Systems driving transformational changes within Collins Aerospace's Supply Chain. Leading optimization and governance of Ariba and Supplier Portal systems.