Business Engagement Associate enhancing operational efficiency and process improvement initiatives at Softchoice. Collaborating with leaders and driving structured problem solving for functional change.
About the role
- Senior Analyst in Business Process Quality at Johnson & Johnson, ensuring product quality and operational excellence through process management. Collaborating globally across multiple locations for continuous improvement in quality systems.
Responsibilities
- Serve as PQM process owner for selected QMS processes, including Internal Audits.
- Provide back-up support for other systems such as NC/CAPA, Change Control, Document Management, and Training.
- Assume additional ownership of tactical support systems over time (e.g., COMET STAR user), ensuring compliance, system access, and oversight.
- Actively participate in councils and forums related to QMS processes.
- Continuously improve processes and systems to enhance efficiency and effectiveness.
- Support Quality Review Meetings, metrics, and dashboards for PQM and TDS.
- Provide budget support for PQM, including headcount oversight, LRFP, and BP planning (currently for PQM-base and ECSQ), in alignment with other team members.
- Support onboarding and training of new team members as well as document management and training activities to maintain PQM’s operational continuity.
Requirements
- Bachelor’s degree required, preferably in Pharmaceuticals, Chemistry, Engineering, Sciences, or a related field.
- Proven experience in a regulated industry (pharmaceuticals, medical devices, biotechnology), preferably in Quality Assurance or Quality Engineering.
- Experience in supporting or leading audits, NC/CAPA and/or change control activities.
- Familiarity with budget and business support activities, including relevant systems and tools.
- Strong written and verbal communication skills, with the ability to clearly present quality risks, decisions, and recommendations to cross-functional partners.
- Demonstrated ability to manage multiple priorities, work independently, and adapt in a dynamic environment.
- Global mindset with collaboration and relationship-building capabilities.
- Ability to identify, influence, and implement effective solutions.
- Experience in managing internal and external audits, including preparation, participation, and response development. (Preferred)
- Knowledge of Business Process Management, Six Sigma, compliance management, and financial planning. (Preferred)
- Technologically savvy and data-driven approach. (Preferred)
- Fluency in English is required.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Manager overseeing financial operations for the Orthopedic Surgery department at Washington University Medical Campus. Responsibilities include fiscal management, reporting, and HR issues.
Business Operations Analyst for Globe Life overseeing planning and support for multiple business projects. Collaborating with cross - functional teams in a hybrid work environment.
Senior Business Process Operations Analyst optimizing AR processes and workflows for Cloud Software Group. Leveraging technical and business skills to enhance collections and cash application efforts.
Senior Manager enhancing business processes at McKesson by driving operational excellence and continuous improvement initiatives throughout the organization.
Manager overseeing analytics for Comcast Business, enhancing sales performance through data - driven insights. Collaborating with Sales leadership to ensure operational efficiency and reporting accuracy.
Engaging in core business functions and safety programs. Opportunities to learn and grow within the steel and construction reinforcement industries.
Sr Analyst, Business Systems at T - Mobile responsible for gathering, analyzing, and documenting user stories. Collaborating with stakeholders and providing technical assistance for business solutions.
Business Process Owner Senior at USAA managing complex processes for Claims Optimization. Leading business improvements and mentoring teams with a focus on customer experience and operational efficiency.
Head of Business Systems responsible for defining business systems strategy and oversight at Bremont. Driving innovation and operational excellence through effective leadership and management.