Hybrid Payments Operational Loss Program Lead – Risk & Compliance

at U.S. Bank

• Job title: Payments Operational Loss Program Lead – Risk & Compliance
• Job type: Full Time
• Experience level: Senior
• Salary: $105,400 - $124,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Tableau
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Payments RCA Professional at U.S. Bank focused on operational loss reporting and risk management compliance. Collaborating across teams to ensure timely and accurate reporting and process improvement.

Responsibilities

• Collaborate with staff at multiple levels to capture Operational Loss activity for the Payments business line Operational Loss Reporting Process.
• Complete and coordinate the Monthly Operational Loss certification process.
• Organize and chair the root cause meeting process by working with the business line, issue management and lines of defense to complete the root cause memo.
• Respond to event testing notifications from Operational Loss Management.
• Manually enter or enrich data for upload into the Ops Loss Database including accounting accruals.
• Perform monthly reconciliations between Operational Loss Database and General Ledger.
• Review and update procedures to ensure they comply with Regulatory requirements.
• Assist or work on special projects and ad hoc requests as needed.
• Train fellow Payments employees on the Operational Loss reporting process.
• Use critical tools to proactively monitor potential impacts: Archer, Tableau, Power Apps, AI, Ops Loss Database.

Requirements

• Typically more than six years of applicable experience
• Bachelor's degree or equivalent work experience
• 3+ years of experience in operational risk management and/or issue management
• Strong knowledge of RCA (Risk, Compliance & Audit) principles and practices
• Applicable risk management training and/or certifications
• Experience with Payments (Issuing/Acquiring), particularly Merchant Payment Services (MPS)
• Familiarity with accounting entries and collaboration with Finance teams
• Proficiency in Microsoft Office Suite (especially Excel) and data visualization tools such as Tableau or Power BI
• Ability to leverage technology for reporting, analysis, and process improvement

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law