Hybrid Operations Leader – AI Transformation Strategy

at U.S. Bank

• Job title: Operations Leader – AI Transformation Strategy
• Job type: Full Time
• Experience level: Senior
• Salary: $164,390 - $193,400 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Atlanta, United States

About the role

• Operations Leader shaping AI strategy and execution at U.S. Bank across diverse operations. Connecting strategy to execution while managing compliance and innovation risks in financial services.

Responsibilities

• Define and continuously evolve the Operations AI strategy aligned with divisional objectives and enterprise goals
• Partners with product, technology, and operational leaders to identify high value AI opportunities and ensure a balanced portfolio of near-term and long-term initiatives
• Translate strategic priorities into actionable roadmaps with clear milestones, business outcomes, and success metrics
• Facilitate prioritization and investment discussions across senior leadership to ensure alignment and transparency
• Accountable for driving execution and building momentum to achieve and exceed Operational goals
• Establish and operationalize a repeatable AI governance framework that balances innovation with risk, compliance, and ethical use of AI
• Develop approval workflows and decision-making routines for AI use cases, including intake, review, and sign off processes
• Partner closely with enterprise partners to align with emerging regulatory requirements and industry best practices

Requirements

• Typically a Bachelor's degree, or equivalent work experience
• Typically 12 or more years of experience, including leadership of large, complex programs/initiatives with high impact with direct and indirect leadership responsibilities
• 10+ years of experience in Financial Services Operations (including but not limited to: Operational Deposits, Merchant Payment Services, HELOC, Trust Services, Foreign Exchange, Interest Rate Derivatives, Treasury and Payment Services)
• Ability to lead and execute on large initiatives spanning a line of business
• Proficient in portfolio management, financial/budget management, roadmap planning
• Executive communication and reporting skills
• Areas of expertise include relationship management, executive communication, strong problem-solving and conflict resolution
• Experience collaborating across teams and influencing outcomes

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law