Technical lead focusing on software engineering and product strategy in a hybrid work model. Collaborating with cross - functional teams at a leading fintech company.
UB
Hybrid Lead Software Engineer – Digital Engagement Solutions, Web, APIs, Mobile, Cloud, Data Systems
Posted 23 hours ago
About the role
- Lead Software Engineer overseeing the implementation of digital engagement solutions for U.S. Bank. Focused on web, APIs, mobile, cloud, and data systems.
Responsibilities
- Oversee the implementation and strategic direction of U.S. Bank's Do-IT-Together platform, ensuring seamless integration across web and mobile channels to boost customer acquisition, and elevate customer support
- Take charge of the design, development, testing, operation, and ongoing maintenance of various digital banking products
- Engineer comprehensive digital solutions for customer engagement that encompass Web, APIs, Mobile, Cloud, and Data systems
- Utilize a variety of programming languages—such as Java, Python, React, Kotlin, and Swift—to design and develop scalable components for both web and mobile platforms
- Advance and update cloud-native applications on Azure using Kubernetes and automated DevOps practices
- Develop integration patterns and define API contracts to facilitate enterprise-wide customer interaction flows
- Implement and support data pipelines, event streams, and reporting metrics for engagement platforms
- Leverage GenAI technologies to enhance automation, generate insights, and improve experiences for customers and agents alike
- Maintain rigorous standards for security, compliance, and resiliency across all systems that interact with customers
- Guide and mentor engineers, promoting best engineering practices throughout multiple product teams
- Collaborate closely with vendors, product teams, and operations to consistently deliver dependable and high-quality engagement solutions
Requirements
- Bachelor’s degree, or equivalent work experience
- Six to eight years of relevant experience
- Demonstrated background in designing and implementing complex digital engagement platforms, including Web, API, Mobile, Cloud, and Data solutions
- Advanced skills with Java, Python, REST APIs, React, as well as Kotlin and Swift
- Practical experience working with Azure, Kubernetes, and various DevOps automation tools
- In-depth knowledge of API development, integration strategies, and core enterprise architecture concepts
- Comprehensive grasp of data engineering, event-driven systems, and analytical techniques
- Acquainted with Generative AI technologies and their use within customer engagement contexts
- Strong leadership abilities paired with effective communication and teamwork skills
- Microsoft Certified: Azure Solutions Architect Expert a big plus
- Experience with Glance’s CX to implement co-browse is a plus
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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