Hybrid Compliance Exam, Audit and Issue Manager

at U.S. Bank

• Job title: Compliance Exam, Audit and Issue Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $133,365 - $156,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Minneapolis, United States

About the role

• Compliance Exam, Audit and Issue Manager overseeing risk management framework at U.S. Bank. Leading compliance projects and managing regulatory engagements to ensure adherence to laws and regulations.

Responsibilities

• Partners with leaders in their assigned Line of Business, Risk/Compliance/Audit (RCA) Consultants, and other RCA Managers to, depending on the function, oversee the successful creation, implementation, and maintenance of an effective risk management framework.
• Lead projects and/or activities that ensure compliance with applicable federal, state, and local laws and regulations.
• Facilitate the identification of gaps and drive solutions that minimize losses resulting from inadequate internal processes, systems, or human errors.
• Ensures the active identification, response and/or escalation of risks as appropriate.
• May influence policies and procedures to maximize profit potential and minimize regulatory exposure.
• Accountable for an effective partnership between the Line of Business and the Lines of Defense.
• Partners with Regulatory Affairs, Corporate Compliance, and other relevant stakeholders on regulatory engagements where Corporate Compliance is the subject of the engagement and/or where compliance risks are in-scope.
• Partners with internal review partners, Corporate Compliance, and other relevant stakeholders, in a risk-based manner, on engagements where Corporate Compliance is the subject of the engagement and/or where compliance risks are in-scope.
• Manages team members responsible for Corporate Compliance regulatory or audit engagement, risk identification, and/or issue oversight and remediation
• Performs or drives processes to support effective issue resolution activities. This includes issue identification, issue resolution project management, milestone development, status reporting, risk escalation, coordinating cross-business line activities including technology plans, documenting completion evidence and testing activities, drafting resolution memorandums, validating and verifying resolution steps, and related tasks.
• Supports compliance oversight processes of business line issue identification and resolution, including coordination with compliance specialists, providing feedback and effective challenge throughout issue lifecycle, managing meeting routines and escalation discussions, and maintaining status reporting.
• Partners with Business Line Issue Management teams to facilitate collaboration across the First and Second Lines of Defense on issues related to compliance risks
• Identifies and escalates concerns (e.g., past due milestones, potential extension, etc.) to Management, as appropriate
• Provides oversight and/or support for Consent Orders commensurate with other issue expectations
• Assists Management with strategic development of Corporate Compliance Issue Management program
• Other projects, as assigned

Requirements

• Bachelor's degree, or equivalent work experience
• Typically more than 10 years of applicable experience
• Substantial experience in regulatory compliance activities, or equivalent work experience managing complex processes regarding legal, regulatory, or compliance matters (such as litigation, bank supervision, project management, risk management, or audit)
• Experience managing and developing people
• Strong leadership and management skills of processes, projects and people
• Ability to research and manage multiple projects and deadlines simultaneously
• Strong analytical, process facilitation and project management skills
• Excellent presentation, interpersonal, written and verbal communication skills
• Considerable knowledge of consumer compliance program concepts
• Considerable knowledge of issue management policy, procedure, and guidance
• Effective relationship building and negotiation skills
• Familiarity with applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Familiarity with Corporate Compliance teams (e.g., Fair Action Compliance Team, General Banking, Fair and Responsible Banking Division, etc.)
• Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law