Software QA Analyst ensuring quality in custom IVR applications for USAN. Collaborating with teams to execute effective test cases and improve software functionality.
Responsibilities
Write and execute test cases based on product specifications and software requirements to ensure quality of the customer experience for IVR applications
Perform thorough & efficient test case execution and defect reporting
Test web-based applications that utilize the following technologies: HTML, HTML5, CSS, JavaScript, Sencha ExtJS
Consult with product development team to evaluate system interfaces, operational requirements, and performance requirements of overall system
Recommend design improvements or corrections to software developers and business analysts throughout the development process
Requirements
1-2 years experience
Bachelor’s degree in Management Information Systems (MIS), Computer Information Systems (CIS), or another technical-related field
Strong written and verbal communication skills
Must work well in fast-paced, customer and deadline driven environment with minimal supervision and demonstrate initiative and good judgment
Strong technical and analytical skills
Ability to manage multiple projects, adapt to changing priorities and demonstrate effective time-management skills to comply with project deadlines
Must be very detail-oriented
Must be efficient with Microsoft Office 365 products (Outlook, Word, Excel)
Must be Fluent in Spanish
Benefits
Competitive compensation program
Outstanding benefits package (including medical, dental, vision and life insurance)
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