Manager leading Learning & Development team to assess needs and implement solutions at USAA. Overseeing learning projects while coaching team for operational excellence.

At USAA, our mission is more than just words – it’s the reason we do what we do.
Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice.
Take a look back at our history and you’ll see a strong track record of providing members with the highest level of care and support.
And we’re proud to continue helping them achieve better financial futures.
It’s that kind of dedication that’s helped us grow to more than 35,000 employees.
Share our passion for serving those who serve? Whether you’re connected to the military or not, we’re always looking for talented individuals to join our team.
Browse and apply for open jobs at USAA.
Manager leading Learning & Development team to assess needs and implement solutions at USAA. Overseeing learning projects while coaching team for operational excellence.
Business Strategy Analyst at USAA providing strategic insights for Member Value Contact Center operations. Collaborating with stakeholders to enhance member experience through data analysis and strategic planning.
Director of Claims Operations at USAA managing property and claims service teams while ensuring compliance and performance outcomes. Leading change management initiatives and enhancing team effectiveness.
Risk and Compliance Advisor role focusing on SSLDC process and risk and control testing. Collaborating with teams to ensure compliance standards and operational efficiency.
Business Strategy Analyst creating data - driven insights for USAA's technology management. Collaborating with stakeholders to track and manage business strategies using quantitative and qualitative analysis.
Risk and Compliance Advisor supporting technology groups in ensuring compliance and risk assessments in software development and IT operations. Engaging with various teams and reporting risks to governance committees.
Director, Digital/Technical Product Management at USAA leading product strategy and development. Guiding teams on leveraging AI and improving technology products for member service.
Manager for claims operations handling auto first party injury claims in the military community. Responsible for employee engagement and operational process improvements.
Director of Brand Marketing at USAA developing marketing plans to enhance brand awareness and strategies. Leading a team and analyzing market trends to drive marketing performance and results.
Executive Assistant providing high - level administrative support to multiple executives at USAA. Responsible for coordinating schedules, communications, and ensuring smooth operations within the Executive Management Group.
Claims Litigation Manager managing complex auto litigation for USAA, ensuring compliance with state laws and delivering concierge member service. Proactively handles litigation strategies, engages with members and counsel, and manages vendor partnerships.
Business Process Owner Lead managing complex business processes at USAA. Developing business deliverable plans and leading process improvement initiatives with a strong strategic focus.