Hybrid Senior Program Manager – Member Value

Posted 1 hour ago

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About the role

  • USAA seeks Program Manager Senior to build programs enhancing member prosperity and access to protection. Requires strong project management and risk management skills.

Responsibilities

  • Defines and maintains program strategies commensurate with the level of risk, size, and complexity
  • Responsible for providing input and recommendations on multi-year business plans
  • Facilitates meetings with executive management and project / program sponsors to define solutions and delivery
  • Prepares reports that provide stakeholders and management with status updates
  • Performs analyses, root cause identification and development and recommendation of key work products
  • Adheres to EPMO processes, procedures, controls, standards, tools, and templates
  • Drives the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled

Requirements

  • Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
  • 6 years of project and / or program management experience
  • Proficient experience in Principles of Project, Program or Portfolio Management
  • Proficient knowledge of program efforts management tools and methodologies
  • Understanding and demonstrated application of risk management policies and procedures
  • Experience maintaining and reporting on work effort(s) budgets / methodologies
  • Proficient experience in USAA’s change management methodology or similar industry change management methodology

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education

Job title

Senior Program Manager – Member Value

Job type

Experience level

Senior

Salary

$103,450 - $197,730 per year

Degree requirement

Bachelor's Degree

Location requirements

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