Hybrid P&C Product Management Manager – Personal Lines State Management

at USAA

• Job title: P&C Product Management Manager – Personal Lines State Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $103,450 - $197,730 per year
• Degree requirement: Bachelor's Degree
• Tech skills: React, SQL, Tableau
• Location requirements: Hybrid, San Antonio, United States

About the role

• Manager supporting property and casualty insurance profit and growth targets for USAA. Role involves strategic vision and analysis to enhance product market share.

Responsibilities

• support the achievement of property and casualty (P&C) insurance profit and growth targets in assigned state(s)
• assist in development of strategic vision and tactical plans which profitably expand USAA's product line market share
• focus on state-specific competitive and financial KPIs to anticipate and react to potential trends
• identify opportunities to make regional impacts across P&C, which drive best practices and innovation across the organization
• develop analytical insights and analyze state-specific P&L and marketing strategy and the impact of marketing investments
• answer financial and customer-related questions from key stakeholders using multiple data sources including SAS, SQL, Tableau, R, etc.
• collaborate with internal stakeholders to develop insights to execute on multi-year state strategy.
• engage with external regulators to bring strategic actions to market.
• analyze data with internal stakeholders, such as pricing, UW, and claims, to identify growth opportunities and present key learnings.
• build reports using data tools to monitor business performance and communicate results.
• identify emerging themes, internal and external trends to improve performance and minimize risk.
• assist with the evaluation of product performance metrics and competitor actions to help facilitate decision making at regional/countrywide level.
• partner with Government & Industry Relations, Attorney, and Compliance Advisor to manage relationships with local regulatory agencies and industry organizations.
• serve as a resource to team members by providing guidance and training on processes and procedures in support of product line initiatives.

Requirements

• Bachelor's Degree in Business, Marketing, Risk Management, Supply Chain, Statistics, or related discipline; OR 4 years of related experience may be substituted in lieu of degree.
• 6 years of relevant product or program management experience analyzing data and developing recommendations, or an advanced degree in Business with 4 years of product or program management experience.
• 3 years of P&C experience.
• Working experience in creating product briefings and presenting to executive leadership.
• Demonstrated experience in effectively conducting product analysis & gain an in-depth understanding of market dynamics including competitor underwriting initiatives and rate level analysis.
• Competent knowledge of applicable product-related regulations, and risk and compliance requirements.

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education