Legal Manager overseeing legal functions and compliance at TMGM, a leader in online trading services. Guiding legal team and managing risks across multiple jurisdictions.
About the role
- Manager of Claims Operations leading teams handling auto claims at USAA. Driving improvements in claims processes and coaching staff for high-performance results.
Responsibilities
- Lead and be accountable for auto, and other claims operations member service employees.
- Develop engaged employees through regular coaching and feedback.
- Complete process improvements and lead organizational process changes.
- Drive execution of operational risk management, regulatory compliance training, policies and procedures.
- Inspect and review quality of claim files and provide feedback.
- Proactively find opportunities to improve operational effectiveness and member experiences.
- Achieve optimal productivity through staffing, training needs, and implementing solutions.
- Responsible for ongoing monitoring of work and ensure consistent execution of processes.
- Handle issues and make appropriate decisions based on policy.
- Facilitate and guide employees through skill identification and developing for career progression.
- Hire, develop, and coach claims employees for results delivery.
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree.
- 6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
- 2 years of direct team lead, supervisory or management experience.
- Experience using and interpreting data to make decisions.
- Demonstrated leadership, initiative, customer service and/or claims handling skills.
- Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Associate/Solicitor managing a varied caseload of motor and personal injury claims. Working with clients and ensuring case progression efficiently in a flexible hybrid model.
Analista de Legalização I ensuring urban planning compliance for real estate projects with Construtora Tenda. Engage with urban legislation and manage legal risks for project approvals.
Intern assisting with legal contracts and AI innovation at Supergasbras, a leading LPG distributor in Brazil.
Legal Engineer supporting sales and product development for legal technology company. Engaging with customers to improve legal workflows and enhancing product offerings.
Assist judiciary with case management and litigation as Senior Trial Court Staff Attorney. Draft legal documents, provide research and advice to judges in the State Courts System.
Assistenz Legal Management coordinating contract creation and management for influencer marketing campaigns. Collaborating with internal teams and partners to ensure legal compliance and documentation.
Support Assistant role providing administrative and solicitor support in a busy legal environment. Requires technical proficiency, organisation, communication skills, and attention to detail.
Intern in Legal & Compliance leveraging AI tools for compliance data visualization and reporting. Assisting with committee materials and regulatory screenings in Taiwan.
Legal and regulatory compliance Advisor designing and coordinating compliance frameworks for Desjardins Group. Advising clients, recommending solutions, and ensuring adherence to organizational standards in Canada.