Director, Program Manager overseeing Claims Modernization at USAA. Leading program management, strategic alignment, and resource utilization across projects.
Responsibilities
lead and manage resources for efficient and effective program or work effort(s) management
responsible for departmental program oversight including mentoring and directing program and/or teams of project managers
ensure execution of efforts are aligned and integrated with corporate and line of business strategies
participate in work effort closure activities to determine benefit/business impact realization
provide consultation to program executives and senior management to plan and execute departmental programs
drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology
Requirements
Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
8 years project and/or program management experience, including defining a new program and/or managing large scale projects
3 years of direct team lead or management experience
demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts
advanced understanding and demonstrated application of risk management policies and procedures
comprehensive knowledge of program management methodology and techniques and program performance evaluation
proficient experience in USAA’s change management methodology or similar industry change management methodology
extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
various wellness programs
career path planning and continuing education assistance
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