Staff Design Program Manager at Etsy driving operations for UX Foundations team. Blending program management and strategic impact to optimize design systems and content strategy across product teams.
About the role
- Director, Program Manager overseeing Claims Modernization at USAA. Leading program management, strategic alignment, and resource utilization across projects.
Responsibilities
- lead and manage resources for efficient and effective program or work effort(s) management
- responsible for departmental program oversight including mentoring and directing program and/or teams of project managers
- ensure execution of efforts are aligned and integrated with corporate and line of business strategies
- participate in work effort closure activities to determine benefit/business impact realization
- provide consultation to program executives and senior management to plan and execute departmental programs
- drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years project and/or program management experience, including defining a new program and/or managing large scale projects
- 3 years of direct team lead or management experience
- demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts
- advanced understanding and demonstrated application of risk management policies and procedures
- comprehensive knowledge of program management methodology and techniques and program performance evaluation
- proficient experience in USAA’s change management methodology or similar industry change management methodology
- extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education assistance
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