Hybrid Director, Program Manager – Claims Modernization

Posted last week

Apply now

About the role

  • Director, Program Manager overseeing Claims Modernization at USAA. Leading program management, strategic alignment, and resource utilization across projects.

Responsibilities

  • lead and manage resources for efficient and effective program or work effort(s) management
  • responsible for departmental program oversight including mentoring and directing program and/or teams of project managers
  • ensure execution of efforts are aligned and integrated with corporate and line of business strategies
  • participate in work effort closure activities to determine benefit/business impact realization
  • provide consultation to program executives and senior management to plan and execute departmental programs
  • drive the adoption and sustainment of changes within the organization in compliance with USAA’s Change Management methodology

Requirements

  • Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
  • 8 years project and/or program management experience, including defining a new program and/or managing large scale projects
  • 3 years of direct team lead or management experience
  • demonstrated experience using Waterfall or Agile methodologies to execute program strategies and deliver complex work efforts
  • advanced understanding and demonstrated application of risk management policies and procedures
  • comprehensive knowledge of program management methodology and techniques and program performance evaluation
  • proficient experience in USAA’s change management methodology or similar industry change management methodology
  • extensive experience developing, maintaining, and reporting on large cost work effort(s) / program budgets

Benefits

  • comprehensive medical, dental and vision plans
  • 401(k)
  • pension
  • life insurance
  • parental benefits
  • adoption assistance
  • paid time off program with paid holidays plus 16 paid volunteer hours
  • various wellness programs
  • career path planning and continuing education assistance

Job title

Director, Program Manager – Claims Modernization

Job type

Experience level

Lead

Salary

$143,320 - $273,930 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job