Food Service Director managing dining operations, leading teams for Aramark in Dallas, TX. Overseeing food service executions, client relationships, and financial performance with extensive team engagement.
About the role
- Director of Bank Claims Operation overseeing Claims Reconciliations and managing bank dispute processes. Leading projects and team development while ensuring regulatory compliance across the organization.
Responsibilities
- Provides oversight for the end-to-end process of bank disputes and resolutions
- Ensures bank dispute operations is efficiently utilizing allocated resources and effective in terms of meeting member, organizational and regulatory requirements
- Maintains knowledge of relevant regulatory environment to ensure compliance across areas of responsibility, and identifies, develops, and recommends improvements to Disputes Fraud and Non-Fraud processes and service delivery across all channels
- Leads functional projects, programs, and initiatives through successful execution and implementation
- Responsible for oversight of budgets and forecasts based upon the approved operational plan and vision
- Directs department resources across all units to achieve service and relationship goals, to include internal employees, contractors and offshore third-party vendors
- Ensures controls are completed in adherence to guidelines and timelines; may own or assist with the mitigation and closure of internal Issues
- Interacts with and responds on a regular basis to both internal and external audit and regulatory examination teams
- Builds and manages a high performing team through hiring activities, mentoring, training, coaching, and development of direct reports
- Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures
Requirements
- Bachelor’s degree; OR 4 years of related experience may be substituted in lieu of degree
- 8 years of related experience in bank operations to include program/project management, process improvement, or business analysis
- 4 years of operational risk experience in a highly regulatory environment
- 3 years direct team lead or management experience providing coaching, development and/or leadership in a team-oriented environment
- 3 years of experience working with Federal Regulations as it relates to Fraud and Disputes, specifically knowledge of Regulation E, Regulation Z and/or UDAAP
- Strong leadership, motivational, and interpersonal skills
- Advanced experience handling customer complaints and disputes related to Deposit or Credit Card accounts
- Comprehensive understanding of end-to-end process for Fraud and Non-Fraud Credit Card, Debit Card and Deposit transactional disputes
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Director managing partnerships aligned with alternative models strategy at Novo Nordisk. Focused on enhancing patient access and optimizing value delivery within healthcare systems.
Associate Director supporting the Director in developing the Maschinen - und Anlagenbau segment. Responsibilities include client acquisition and management, strategy development, and leading hiring processes.
Director of Wholesale Operators leading telecom business strategy and managing relationships with national operators. Responsible for P&L management and contract negotiations in a competitive environment.
Associate Director leading regulatory and risk consulting for global BFS clients. Driving impactful regulatory and risk transformation engagements across multiple jurisdictions.
Director of Application Development managing global application strategy and support for Signature Aviation. Driving operational excellence and overseeing application lifecycle for enterprise applications.
Director of Federal Policy & Advocacy at Methodist Healthcare Ministries overseeing public policy strategy and advocacy partnerships. Leading initiatives to advance health equity for underserved communities.
Director of Services for Voice Division supporting MCA’s communications solutions in Alabama, Georgia, and Florida. Leading teams to optimize radio communications systems and enhance customer experience.
Senior Director leading Data Management Portfolio Delivery for Regeneron's Oncology/Hematology areas. Responsible for oversight of clinical data management activities and team leadership in a biotech environment.
Director in Quantitative Pharmacology accountable for timely quantitative analyses and messaging. Leading PK/PD evaluations for R&D programs in a global biotechnology company.